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Why share knowledge in International Development? KS-Workshop #2 by Mind Map: Why share knowledge
in International Development?
KS-Workshop #2
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Why share knowledge in International Development? KS-Workshop #2

To meet information needs

Static info

Producers of info/ knowledge

Local

Global

Some is scarce

Dynamic info

convert K from tacit to explicit form

Adaptable to meet unique demand

diversified delivery channels

monitor usage and impact

Some notes on how

Inentives (cake!)

Break the ice first

How K is "brought to the surface"

Create places for both formal and informal exchange (over coffee or by watercooler)

Don't forget DEMAND!

Benefits of sharing

Create trust

Encourages reciprocity

Builds social capital for collaboration

Make sharing "better" than keeping/hiding

encourage questions and support learning

Increase impact

Improved decision making

two heads are better than one/diversity of experience (1 + 1 = 11)

Capture knowledge before it leaves organization

Learn from each others "lessons learned" = Peer learning

Reduces "reinvention of the wheel"

Get needed information when needed

Get information in

Get information out

Barriers to sharing

Knowledge is power!

job / post insecurity

"perceived" as power (but not always)

silos of knowledge

verticle rather than horizontal

lack of support

from management

technical know-how for implementing tools

organizational culture

lack of KS culture in the organization

sharing and learning is not encouraged or rewarded

ks considered waste of time

informal activities have no status, yet a lot of good KS takes place there

limited resources for face-to-face meetings in decentralised organizations

lack of shared purpose or commitment

people have different preferred styles/modes of KS

dissonance between KS practices and support (in either direction)

When doing KS, remember..

what is the purpose

understand the consumers (demand)

one size does not fit all

E.g. HQ needs info at a different level than field office (big picture/specifics)

Sometimes doesn't meet everyone's needs

Understand goals and context

Provide clear strategic values for all involved

Incentives

reciprocity - by giving you will get what you need

recognition, professional status

from management

from peers

Create Alliances

build relationships and networks

involve decision and policy makers where necessary

makes work interesting and fun

increased awareness of what others are doing