Consumer Self-Awareness
von Fien Brinkman
1. Perfectionism
1.1. Generation gaps
1.1.1. Digitalization
1.2. Dichotomous thinking
1.3. Performance
1.3.1. Work-Life balance
2. Personalization
2.1. Digital Marketing
2.1.1. Personalised advertisement
2.2. Social media
2.3. Service differenciation
2.4. Big Data
2.4.1. Customer history and preference
3. Brand Association
3.1. Brand resonance
3.1.1. Brand loyalty
3.2. Customer Based Brand Equity
3.2.1. Brand loyalty