OUR VOICE - ACTIONS

1. Early involvement

1.1. Customer Value process: also discuss in 1 to 1 with CMC lead- specify when 1 to 1 needs to happen during project

1.2. Swimlanes -Inventarize + External stakeholders communication= 1 to 1 with CMC lead with PCD deliverables

2. Knowledge sharing/management

2.1. SME list - updated - in the SP (list of expertise)

2.2. Labels + rules for naming in a best practice for PCD sharepoint + SP-responsible+ techniques for easy searching

3. Meeting

3.1. Include lessons learned and info sharing as a standard topic and introduce a template as a way of delivery

3.2. During staff meeting & P2P : Who is working on what project + status

4. Procedures and Processes

4.1. SME group/working group on quick reference cards for critical processes

4.2. Create an SME team on SOP's

5. Specification

5.1. Check Melissa's work on clinical-commercial specs

5.2. WoW quick reference card for specs management (to avoid duplication) - who is working on which spec

6. Way of Working

6.1. Handover list (what/in which phase) - Structure previous knowledge (check action priority, depending on Handover frequency)

7. Standardization

7.1. Review quick reference cards, how to use them and identify gaps

7.2. Implement swimlanes with trainings