THE OFFICE ENVIRONMENT

1. Internal Organization Structure

1.1. Open plan office

1.2. Enclosed plan office

2. Skills for the 21st Century

2.1. Learning skills

2.2. Basic office skills

2.3. Communication skills

2.4. Creative thinking & problem solving skills

2.5. Personal management skills

2.6. Group effectiveness / interpersonal skills

2.7. Organizing & management skills

3. Office Competencies

3.1. Word processing

3.2. Data processing

3.3. Information management & transmission

3.4. General managing & communicating

4. Role of the Office

4.1. Provide rooms, labor and other facilities which are used to coordinate the various activities in the organization engage in

5. Functions of the Office

5.1. Initiating

5.2. Coordinating

5.3. Filing

5.4. Accounting

5.5. Legality

5.6. Administrating

6. Communication

6.1. External

6.1.1. Other business/industry

6.2. Internal

6.2.1. Within organization