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Rewards von Mind Map: Rewards

1. Eligibility

1.1. FIRST successful submission of the eCWT

1.2. Company will be eligible for 1 reward only. One company = 1 reward.

1.3. Did company receive an reward previously? Value = "NO"

2. Customer Submits First eCWT

2.1. usage reports to run qualified users based on the criteria

2.1.1. Is the Company eligible for this program?

2.1.1.1. Yes

2.1.1.1.1. Automated email notice sent to customer: - Content to notify them that they are qualified for the reward. - A link that will direct the customer to a form where, they could supply: 1) Company Name 2) Company TIN 3) Contact 4) Registered G-Cash phone number to send the G-Cash credit to Upload button, where they could include the notification of their first ECWT upload.

2.1.1.2. No

2.1.1.2.1. End

3. End of life (to be defined)

3.1. Feature to terminate after the reward period set/Or modifiable switch so it can be turned on or off and re-used for future rewards program initiatives.

4. Process for Sending the Reward

4.1. Option 1 Automated Approach:

4.1.1. System will pick up the details supplied by the customer and trigger the sending of G-Cash credit to the customer.

4.1.1.1. G-Cash to send "successful" notification to the system.

4.1.1.1.1. The above event will trigger email notification that: - The (company name) has received the g-cash credit as part of the rewards program, - the amount of gcash credit, - phone number where the reward was sent to, a link to reach out to support if the reward was not received.

4.2. Option 2 Manual Approach

4.2.1. MS Team will pick up the details supplied by the customer and send of G-Cash credit to the customer manually.

4.2.1.1. Upon successful notification from G-Cash that the reward has been credited MS to push the even to trigger email notification

4.2.1.1.1. Automated message content: - The (company name) has received the g-cash credit as part of the rewards program, - the amount of gcash credit, - phone number where the reward was sent to, a link to reach out to support if the reward was not received.