1. Competencies and Emotional intelligence
1.1. Emotional intellince
1.1.1. intrapersonal intelligence
1.1.2. interpersonal intellince
1.2. emotional aptitude
1.2.1. is an ability to think and react appropriately to our emotions and it's a determining factor in how well we use other skills we possess
1.3. components
1.3.1. self awareness
1.3.2. empathy
1.3.3. self-regulation
1.3.4. motivation
1.3.5. social skills
2. Who defines competencies
2.1. CONOCER
2.1.1. Stage 1: Unconsciously incompetent
2.1.2. Stage 2: Consciously Incompetent
2.1.3. Stage 3: Consciously competent
2.1.4. Unconscious competence
3. Psychological contract
3.1. A set of unwritten expectations that operate between each member of an organization and other members in the same organization
3.2. Stages of development
3.2.1. 1: creation of the psychological contract
3.2.2. 2: maintenance the psychological contract
3.2.3. 3: rupture of the psychological contract
3.3. Influential factors in the psychological contract
3.3.1. commitment
3.3.2. trust
3.3.3. comunication
3.3.4. cooperation
3.3.5. personality
4. What arecompetencies?
4.1. An underlying characteristic of a person wich results in affective and/or superior performance in a job
4.2. Basic components
4.2.1. Knowledge
4.2.2. Skills
4.2.3. Self concepys and values
4.2.4. Traits
4.2.5. Motives
4.3. Classification
4.3.1. Specialized
4.3.2. metrodological
4.3.3. Social-Individual
4.3.4. Participative
5. Competency model
5.1. Systems of human motivation
5.1.1. when the achievements function as motivation
5.1.2. When the power fuction as motivation
5.1.3. When the sense of belonging work as motivation