WHAT HAVE I LEARNT

1. 1. TYPES OF ORGNISATIONS

1.1. OWNERSHIP

1.2. AGE

1.3. EVOLUTION

1.4. DELIVERY CHANNEL

1.5. PRODUCTION FOCUS

1.6. REACH

1.7. CLIENT FOCUS

2. 4. GOLDEN THREAD

2.1. STRATEGY

2.2. VISION AND MISSION

2.3. MY ROLE

2.4. MY DAY TO DAY PREFORMANCE

3. 3.PHILOSOPHY OF LEARNING

3.1. WHY?

3.2. WHAT?

3.3. WHERE ?

3.4. WHEN?

3.5. WHO?

4. 2. CHALLANGES IN DIFFERENT SECTORS

4.1. RETAIL

4.2. BANKING

4.3. PUBLIC