8 Defining the solution

1. Gap analysis

1.1. Identifying areas of concern

1.2. Framework

1.2.1. POPIT model

2. Business Architecture

2.1. Definition

2.2. Structure

2.3. Techniques

2.3.1. Business capability modelling

2.3.2. Value stream analysis

3. Aspects

3.1. Analyzing the gap

3.2. Ensuring the alignment with business architecture

4. POPIT model

4.1. Processes

4.1.1. Consider "as is" and "to be"

4.2. Information and technology

4.2.1. IT Support

4.2.2. Accessibility

4.2.3. Alignment with the enterprise architecture

4.3. People

4.3.1. Skills

4.3.2. Recruitment

4.3.3. Staff development

4.3.4. Motivation and reward

4.4. Organization

4.4.1. McKinsey's 7-S model

5. McKinsey's 7-S model