6 Stakeholder Analysis and Management

1. Stakeholder management in the project lifecycle

2. Manage

2.1. Define stakeholder involvement

2.1.1. RACI chart

2.1.2. RASCI chart

2.2. Current attitude

2.2.1. Champion

2.2.2. Supporter

2.2.3. Neutral

2.2.4. Critic

2.2.5. Opponent

2.2.6. Blocker

3. Understanding stakeholders perspectives

3.1. Soft Systems Methodology

3.1.1. Business analysis using SSM concepts

3.2. Analyzing the perspectives

3.2.1. CATWOE

3.2.1.1. 1 Stakeholder

3.2.1.2. Individual approach

3.3. Illustrating the perspectives

3.3.1. Business Activity Model

3.3.1.1. DOING

3.3.1.2. ENABLING

3.3.1.3. PLANING

3.3.1.4. MONITORING

3.3.1.5. CONTROL

4. Identify

4.1. Stakeholder wheel

5. Analyse

5.1. Stakeholder power / interest analysis