BPM
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1. A business process management system (BPMS)
1.1. generic software system
1.2. An agent that controls the execution Of process activities
2. Business process models
2.1. It give answers to multiple questions
2.1.1. which activities constitute the business process?
2.1.2. which decisions can be taken?
2.1.3. which event starts the process?
2.1.4. what are the ordering of events, decisions and activities?
2.1.5. which are the process outcomes of the process?
2.1.6. who is responsable for conducting which activities?
2.1.7. where are the handovers of work in the process?
2.1.8. who takes which decision in the process?
2.2. An abstract representation of a business process
2.3. Map the relevant aspects of business processes to process models
2.4. Interacting Business Processes
2.4.1. sending and receiving messages
3. Business process
3.1. Set of activities that are performed in coordination in an organizational and technical environement.
3.2. Roles
3.2.1. Client
3.2.2. Professional
3.2.2.1. Process owners
3.2.2.2. BPM consultants
3.2.2.3. Software architects and developers