Technology and Innovation

1. Explore technological innovations

1.1. VR/AR

1.1.1. Virtual experiences and customer discovery

1.1.1.1. Saks Fifth Avenue

1.1.2. Explore virtual showrooms/stores

1.1.3. Visualize real products

1.2. Chatbots

1.2.1. Customization and personalization

1.2.2. Integration with online payment

1.2.3. Automated order processing

1.2.4. Increased interaction and consultation

1.3. AI

1.3.1. Predicting Buying Trends

1.3.2. Streamlining the Sales Process

1.3.3. Enhanced Marketing and Advertising

2. Improve shopping process

2.1. Convenience

2.2. AR/VR

2.3. Reviews and Ratings

2.4. Product consultation

2.5. Order and delivery tracking

3. E-tailing landscape

3.1. AI

3.2. AR/VR

3.3. IoT

3.4. Blockchain

3.5. 5G connectivity

3.6. Voice commerce

3.7. Big data and Analytics

3.8. Order and delivery tracking