Sharpening Your Business Rapport in 7 Quick Ways
von Barney Hughes
1. Overview
1.1. Rapport is the foundation of valuable relationships and is key to your success in your interactions with others in business
1.2. Here are some ways to help you build rapport fast:
2. Genuine Interest
2.1. Take a genuine interest in getting to know what’s important to someone
2.1.1. Start to understand that person
2.1.2. rather than expecting the person to understand you first.
3. Mannerisms
3.1. Pick up on the...
3.1.1. key words
3.1.2. favourite phrases
3.1.3. manner of speaking that someone uses
3.2. Build these items subtly into your own conversation with that person.
4. Breathing
4.1. Breathe in unison with the other person.
5. Body Language
5.1. Adopt a similar stance to the other person in terms of your...
5.1.1. body language
5.1.2. gestures
5.1.3. voice tone
5.1.4. speed of talking.
6. Respect
6.1. Respect someone’s...
6.1.1. time
6.1.2. energy
6.1.3. favourite people
6.1.4. money.
6.2. They’re important resources for that person.
7. Intentions
7.1. Look out for someone’s intentions
7.1.1. instead of what the person does or says.
7.2. People may not always get things right, but expect their heart to lie in the right place.
8. Information Handling
8.1. Notice how someone likes to handle information
8.1.1. Does the person like lots of details?
8.1.2. Or just the big picture?