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Week5 von Mind Map: Week5

1. Conflict-resolution strategies

2. Passive/Agressive

3. Passive

3.1. accepting or allowing what happens or what others do, without active response or resistance.

3.2. Passive/Agressive-of or denoting a type of behavior or personality characterized by indirect resistance to the demands of others and an avoidance of direct confrontation, as in procrastinating, pouting, or misplacing important materials.

4. Agressive

4.1. ready or likely to attack or confront; characterized by or resulting from aggressive

4.1.1. Conflict-resolution-Conflict resolution is the process by which two or more parties engaged in a disagreement, dispute or debate reach an agreement resolving it.

4.2. Asssertive-having or showing a confident and forceful personality.

5. Assertive