CRM User Story 3 - Ticket Catalogue

1. 3 Output

1.1. 3.1 A catalogue of support tickets is recorded in the CRM that is searchable by ticket number and account number.

2. 1 Functionality

2.1. 1.1 CRM catalogues tickets

3. 2 Features

3.1. 2.1 CRM features the ability to catalogue support tickets.