1. Internal Communication
1.1. Management
1.1.1. Values & Mission
1.1.1.1. Upper Management
1.1.1.1.1. Dominant Coalition
1.1.1.1.2. Crisis Communications
1.1.1.1.3. Policy
1.1.1.2. Middle Management
1.1.1.2.1. Grapevine
1.1.1.2.2. Diversity
1.1.1.2.3. Collaboration
1.2. Organizational Environment
1.2.1. Newsletters
1.2.2. Communication Platforms
1.2.3. Hierarchy
1.3. Communications
1.3.1. Models of Communications
1.3.1.1. Four Models
1.3.1.1.1. Symmetrical
1.3.1.1.2. Asymmetrical
1.3.1.1.3. Press Agent
1.3.1.1.4. Public Information
1.3.2. Channels
1.3.2.1. Generation Gap
1.3.2.2. Telephone
1.3.2.3. Email
2. Employee Engagement
2.1. Engagement initiatives
2.2. Work Culture
2.2.1. Retaining Employees
2.2.2. Diversity
2.2.2.1. Women
2.2.2.1.1. equal opportunities
2.2.2.1.2. work-life balance
2.2.2.1.3. equal pay
2.2.2.2. Diverse workforce
2.2.2.2.1. Inherent Diversity
2.2.2.2.2. Value
2.2.2.3. Millenials
2.2.2.3.1. Growth
2.2.2.3.2. Value
2.2.2.3.3. Feedback
2.3. Reach
2.4. Retainment
2.5. Benefits
3. Two-way symmetrical communication
3.1. Connecting with Millenials
3.1.1. Digital Communication
3.1.1.1. Forums
3.1.1.2. Discussion Boards
3.1.1.3. Intranet
3.2. Between all levels of management
3.3. Trust
4. Employee Relations
4.1. Social Media
4.2. Two-Way Communication
4.3. Social Work Events
4.4. Teamwork
5. Leadership
5.1. Influence
5.1.1. Initiate Change
5.1.2. Guide and Coach
5.1.3. Provide Resources
5.2. Reaction
5.2.1. Adjust
5.2.2. Develop New Skills