Technology Use in Restaurants

1. Impact Service/Efficiency

2. Cost-saving?

3. Tablet use for taking orders

4. Training?

5. Positive/Negative Impacts?

6. How effective are apps that assist with seating guests/reservations?

7. How does technology impact the level of service with new technology and inadequate training?

8. Is the new trends of guests communicating less because of their phones impacting guest satisfaction?

9. Wi-Fi

10. Guest Satisfaction

11. Advanced POS systems

12. How does staff cope with new technology?

13. Is technology distracting?

14. How does it impact employee productivity?