1. Analysis
1.1. Instructional Goal
1.1.1. Accelerated SaaS Software Training
1.2. Instructional Analysis
1.2.1. What software will be learned?
1.3. Learner Analysis
1.3.1. Who will be learning?
1.3.1.1. Employees
1.3.1.2. Clients
1.3.2. What do they already know?
1.3.2.1. New to Technology
1.3.2.2. Tech Savvy
1.4. Learning Objectives
1.4.1. By the time students complete the training, they should be able to:
1.4.1.1. Use the software tools proficiently
1.4.1.2. Understand and apply SaaS concepts
2. Design
2.1. How will the training be delivered?
2.1.1. What Environment?
2.1.1.1. Classroom
2.1.1.2. Online
2.1.2. Method of Delivery
2.1.2.1. Instructor Led
2.1.2.2. Self-Guided Modules
2.2. What will each module contain?
2.2.1. Software Overview
2.2.2. Software Instruction
2.2.3. Practical Application/Practice
2.3. How will learning be assessed?
3. Development
3.1. Create course materials
3.2. Create a sample course
3.3. Conduct a trial of the course
4. Implementation
4.1. Instructor Training
4.2. Design the Learning Environment
4.2.1. Blended Environment
4.2.1.1. Classroom
4.2.1.2. Online
4.3. Learner Prep
4.3.1. Pre-learning Activities
4.3.2. Access to Knowledge Base
5. Evaluation
5.1. Formative Evaluation
5.1.1. One to One
5.1.1.1. Interview Questions
5.1.1.1.1. Clarity
5.1.1.1.2. Impact
5.1.1.1.3. Feasability
5.1.1.2. Modify Training in Response
5.1.2. Small Group
5.1.2.1. Monitor activities
5.1.2.1.1. Clarity
5.1.2.1.2. Impact
5.1.2.1.3. Feasability
5.1.2.2. Attitude Survey
5.1.2.3. Modify Training in Response
5.1.3. Field Trial
5.1.3.1. Clarity
5.1.3.2. Impact
5.1.3.3. Feasability
5.1.3.4. Modify Training in Response
5.2. Summative Evaluation (Value of Training)
5.2.1. Reaction
5.2.1.1. Survey Questionnaire
5.2.2. Learning
5.2.2.1. Knowledge
5.2.2.2. Skills
5.2.2.3. Attitudes
5.2.3. Behavior
5.2.4. Results
5.2.4.1. Profits
5.2.4.2. Productivity
5.2.4.3. Morale
5.2.4.4. Job Satisfaction