Management Information Sytem for Vehicle Workshop

1. 1. Booking Services

1.1. 1. Opening the vehicle workshop's official internet homepage.

1.2. 2. Determining the date and time of repairment.

1.3. 3. Filling out the page containing personal information section, including name, e-mail address, phone number, etc.

1.4. 4. Filling out the page containing vehicle information, such as types of car, variants, and license plate.

1.5. 5. Picking out the dealer of your vehicle.

1.6. 6. Receiving the booking number.

2. 2. Registering for Repairment

2.1. 1. Customer arriving at the place of the choosen dealer in the choosen date & time.

2.2. 2. Customer handing out the booking number to the dealer (operator).

2.3. 3. Getting verified.

2.4. 4. Queueing for orders.

2.5. 5. Stating the damage / complaints regarding to your vehicle.

3. 3. Diagnosing the Damage

3.1. 1. Mechanic checking the car's current condition. (engine, ignition, emission control, brake system, etc.)

3.2. 2. Found the damage.

4. 4. Repairing the Car

4.1. 1. Preparing Spareparts needed.

4.2. 2. Associating complaint by customer and the result of checking by mechanic.

4.3. 3. Working for repairment.

5. 5. Payment Process

5.1. 1. Giving the costing detals to the operator.

5.2. 2. Operator listing all the cost in a sheet of a receipt.

5.3. 3. Customer doing the payment.

6. 6. Cars can be taken home

6.1. 1. Customer receiving receipt & car key.

6.2. 2. Customer can drive home safely.