1. Administration & Logistics
1.1. Travel
1.2. Production of goods & services
1.2.1. Activities to consider for production
1.3. Delivery of goods & services
1.3.1. Activities to consider for delivery
1.4. Consumption of goods & services
1.4.1. Activities to consider for consumption
2. Project Deadlines
2.1. Assigned deadlines that constrain the project timeline planning
3. Project Impact to Customers
3.1. Customer requirements for this specific segment of the market
3.1.1. Customer Insights
4. Project Risks Management
4.1. Identify the risks
4.2. Identify the probability of occurance
4.3. Identify the impact to the project
4.4. Score the risk
4.5. Prioritise the risks
4.6. Decide on response to the risks
4.7. Monitor and update the risks
4.8. Create risk management document
5. Project Quality Expectations
5.1. Set quality expectation during project kickoff meeting
5.2. Plan for quality
5.2.1. Ensure compliance to processes & procedures
5.2.2. Quality audit Requirements
5.2.3. Build quality into testing requirements
5.2.4. Perform quality checks & signoffs
6. Project Assumptions
6.1. Business assumptions
6.2. Resource assumptions
6.3. Technology assumptions
6.4. Industry assumptions
7. Tasks/Sub-tasks/Sub-sub-tasks
7.1. PMO Team tasks/workflow
7.1.1. 1.
7.1.1.1. Initial meeting with biz owner
7.1.1.1.1. Project overview + Identify core team + schedule 1st workshop
7.1.2. 2.
7.1.2.1. Conduct 1st workshop
7.1.2.1.1. a) Define objectives + mission + scope + main tasks
7.1.2.1.2. b) Do stakeholder analysis
7.1.2.1.3. c) Do risk analysis
7.1.2.2. Create project P&L
7.1.2.2.1. a) Reference budget & cost section below
7.1.2.2.2. b) Review with Finance/CFO
7.1.2.2.3. c) Get approval for P&L from Project Sponsor
7.1.3. 3
7.1.3.1. Start working on Charter + Business Requirements Definition (BRD)
7.1.4. 4
7.1.4.1. Conduct 2nd workshop
7.1.4.1.1. a) Perform WBS - define sub-tasks and sub-sub tasks This item will determine the timeline & milestones for the project. (VERY IMPORTANT!!!)
7.1.5. 5
7.1.5.1. Conduct more workshops?
7.1.5.1.1. Conduct more workshops if necessary in order to uncover all tasks necessary to complete the project successfully
7.1.6. 6
7.1.6.1. Finalise Charter + BRD
7.1.6.2. Start working on Technical Requirements Document (TRD)
7.1.7. 7
7.1.7.1. b) Add milestones into Project Charter
7.1.7.2. Get signoff of Charter + BRD from Project Sponsor
7.1.7.3. Finalise TRD
7.1.7.4. Start weekly project status reporting
7.1.8. 8
7.1.8.1. Create Ganttpro plan
7.1.8.2. Identify dependencies
7.1.8.3. Identify critical path
7.1.9. 9
7.1.9.1. Signoff of project plan by project team
7.1.10. 10
7.1.10.1. Start development phase
7.1.10.2. Create project test plan
7.1.10.3. Do pre-launch activities planning with business teams
7.1.10.4. UAT planning
7.1.11. 11
7.1.11.1. Do Testing
7.1.11.1.1. Do unit testing
7.1.11.1.2. Do end to end testing
7.1.11.1.3. Schedule UAT
7.1.11.1.4. Do UAT
7.1.11.2. Get UAT signoff
7.1.12. 12
7.1.12.1. Pre-launch activities execution
7.1.13. 13
7.1.13.1. Conduct system pre-production check + signoff
7.1.13.1.1. Depending on the type of project > submit to Jimmy for approval (via meeting)
7.1.13.2. System deployment to production
7.1.14. 14
7.1.14.1. Go Live
7.1.15. 15
7.1.15.1. System monitoring/reporting
7.1.16. 16
7.1.16.1. Project closure
7.2. Finance Team tasks
7.2.1. Budget/Costs
7.2.1.1. P&L
7.2.1.1.1. 1
7.2.1.1.2. 2
7.2.1.1.3. 3
7.2.1.1.4. 4
7.2.1.1.5. 5
7.2.1.2. Tax considerations
7.2.1.2.1. Vo Van Hai - Tax Manager
7.2.1.3. Monitor expense through the lifecycle of the project
7.3. Product Team tasks
7.3.1. 1
7.3.1.1. Analyse BRD
7.3.2. 2
7.3.2.1. Clarify BRD with Biz Owner
7.3.3. 3
7.3.3.1. Research solution
7.3.4. 4
7.3.4.1. Design solution
7.3.4.1.1. + UI/UX
7.3.5. 5
7.3.5.1. Collaborate with Tech
7.3.6. 6
7.3.6.1. Review with Biz Owner/Team
7.3.7. 7
7.3.7.1. Finalise product design
7.3.8. 8
7.3.8.1. Write user stories
7.3.9. 9
7.3.9.1. Do sprint planning with Tech team
7.3.10. 10
7.3.10.1. Support development team
7.4. Technology Team tasks
7.4.1. Front end
7.4.2. Back end
7.4.3. QA
7.4.4. Data Engineering
7.5. BU Team tasks
7.5.1. Training Team tasks
7.5.1.1. Create training plan
7.5.1.1.1. Identify scope of training
7.5.1.2. Identify participants
7.5.1.3. Schedule training
7.5.1.3.1. Work with HR Training
7.5.1.4. Identify trainer
7.5.1.5. Prepare training materials
7.5.2. Fraud Team tasks
7.5.3. Community Team tasks
7.5.4. BU Sales Team tasks
7.5.5. Pre-launch preparation
7.5.5.1. Identify tasks/activities in preparation for product/service launch
7.6. Data Team tasks
7.6.1. Data HUB
7.6.2. Business Intelligence
7.7. Consumer Insights Team tasks
7.7.1. Market research
7.8. Legal Team tasks
7.8.1. Permits & Licenses
7.8.1.1. Lead time required
7.8.1.2. Renewal frequency
7.8.2. Applicable laws & regulations
7.8.2.1. Define applicable T&Cs to be published on our platforms eg. our transport app
7.8.3. Fees chargeable
7.8.4. Contracts review
7.9. Purchasing Team tasks
7.9.1. Procurement Process
7.9.1.1. 1
7.9.1.1.1. Communicate project to Procurement (as early as possible)
7.9.1.2. 2
7.9.1.2.1. Secure the necessary budget
7.9.1.3. 3
7.9.1.3.1. Vendor/supplier identification & selection
7.9.1.4. 4
7.9.1.4.1. Contract preparation, review and signoff
7.9.1.5. 5
7.9.1.5.1. Contract maintenance
7.9.1.6. 6
7.9.1.6.1. Final payment & contract closure
7.9.1.7. 7
7.9.1.7.1. Vendor/supplier assessment
7.10. Marketplace Team tasks
7.10.1. Pricing structures
7.10.2. Fraud requirements
7.11. Vendors/Partners/Suppliers tasks
7.11.1. Impact to drivers
7.11.2. Impact to merchants
7.11.3. impact to suppliers
7.11.4. impact to corporate partners
7.12. Sales Team tasks
7.12.1. Sales team support requirements
7.13. Marketing Team tasks
7.13.1. Design content / layout / campaign
7.13.2. Approve content / layout / campaign
7.13.3. get recommendation from other teams
7.13.4. Duration: 7 days
7.14. Communications Team tasks
7.14.1. Who needs info/updates
7.14.2. What type of info/updates
7.14.3. When do they need the info/updates (frequency)
7.15. Business Development Team tasks
7.16. Corporate IT Team tasks
7.16.1. Information Security
7.16.1.1. Security audit requirements
7.16.2. Hardware/Software
8. Human Resources
8.1. Core Project Team
8.1.1. BU
8.1.1.1. name
8.1.2. Tech
8.1.2.1. name
8.1.3. Product
8.1.3.1. name
8.1.4. PMO
8.1.4.1. name
8.1.5. Financials/Payments
8.1.5.1. name
8.1.6. Finance
8.1.6.1. name
8.1.7. Operations
8.1.7.1. name
8.1.8. Vendor
8.1.8.1. name
8.1.9. Others
8.1.9.1. name
8.2. Extended Project Team
8.2.1. Tech HC
8.2.1.1. name 1
8.2.1.2. name 2
8.2.2. Business Development
8.2.2.1. name 1
8.2.2.2. name 2
8.2.3. Data HC
8.2.3.1. Igor (CDO)
8.2.4. Security HC
8.2.4.1. info security
8.2.4.1.1. Chin (Corp IT Director)
8.2.4.2. physical security
8.2.4.2.1. ?
8.2.5. Business Unit HC
8.2.6. Product HC
8.2.6.1. name 1
8.2.6.2. name 2
8.2.7. Finance HC
8.2.7.1. name 1
8.2.7.2. name 2
8.2.8. Procurement HC
8.2.8.1. name 1
8.2.8.2. name 2
8.2.9. Marketing HC
8.2.9.1. name 1
8.2.9.2. name 2
8.2.10. Sales HC
8.2.10.1. name 1
8.2.10.2. name 2
8.2.11. Marketplace HC
8.2.11.1. name 1
8.2.11.2. name 2
8.2.12. Legal HC
8.2.12.1. name 1
8.2.12.2. name 2
8.2.13. Human Resources HC
8.2.13.1. name 1
8.2.13.2. name 2
8.2.14. Corp IT HC
8.2.14.1. name 1
8.2.14.2. name 2
8.2.15. Admin HC
8.2.15.1. name 1
8.2.15.2. name 2
8.2.16. Others
8.2.16.1. name 1
8.2.16.2. name 2
8.3. Vendors/Suppliers
8.4. Temp/Contract staff
8.4.1. Agency supplied hc
8.4.2. Non-agency supplied hc
8.5. Student interns
8.6. Identify gaps in HC resourcing
8.6.1. Are there any gaps in skillsets and expertise?
8.6.2. identify options/solutions
8.7. Holidays/Leave plans
8.7.1. Holidays/leave plans that affect project timeline planning
8.8. Existing workload of project team members
8.8.1. Existing workload is always a main consideration for timeline planning. Individual PICs need to plan and commit based on agreed workload and priorities.
9. Project Mission
9.1. The purpose of this project is to ......
10. Project Objectives
10.1. 1
10.1.1. objective 1
10.2. 2
10.2.1. objective 2
10.3. 3
10.3.1. objective 3
10.4. 4
10.4.1. objective 4
11. Project Documentation
11.1. Policies/Standards/Process/Procedures/Workflows
11.1.1. Create new or update existing
11.1.2. Get feedback from relevant personnel
11.1.3. Get signoff
11.1.4. Publish
11.1.5. Add to communication and training plan