1. Project Diversity
1.1. Winning local fixed price projects/ Collaborating with other entities to deliver fixed price projects (1)
1.1.1. Recruiting or identifying key consultants to help on RFP/RFQ (1)
1.1.2. Documenting all delivered projects, even Proximity method.
2. Leveling up client relationship
2.1. Formalzing all frequent meetings
2.1.1. Yearly steering commitee with key clients (Summarize activities, overall feedback, identify new opportunities...)
2.1.2. Quarterly meeetings with active clients (follow-up performance, hot fix, issues...)
2.2. Dare to ask and propose
3. Financial Aspect
3.1. Increasing Avg. Daily Rate (3M VND)
3.1.1. Focus on a high margin projects
3.1.2. Formalzing rate increase campaign
3.2. Optimizing Cost
3.2.1. P&L and Forecast checking frequently
3.3. Number of Projects/ CS (50)
3.3.1. Reducing turnover (<40%)
3.3.1.1. Having more Site Leaders (2)
3.3.1.2. Structurelizing on-boarding process
3.3.1.2.1. Setting up to-do list for each projects
3.3.1.3. Encouraging project allocation
3.3.1.3.1. Updating systematically new projects and opportinities for current consultants
3.3.2. DH hiring key profiles (Java & QC)
4. Account Diversity
4.1. Focusing on growing current active accounts
4.1.1. More accounts have 5+ CS (5)
4.2. Maintaining good relationships potential accounts
4.2.1. Recontacting once per quarter
4.2.2. Prospecting new people within the potential accounts