1. How to use this mindmap
1.1. Modules
1.2. Needs
1.3. Features
1.4. Integrations
2. General
2.1. Communication
2.2. Social Networking
2.3. Collaboration Tools
2.3.1. Teams
2.4. Document Management
2.5. Knowledge Base/FAQs
2.5.1. DXP
2.5.2. Service Now
2.5.3. Zendesk
2.5.4. Zoho Desk
2.6. Employee Directory
2.6.1. Active Directory
2.6.2. LDAP
2.7. News and Updates
2.7.1. DXP
2.8. Training and Learning Resources
2.9. HR Resources
2.10. IT Support
2.11. Calendar and Scheduling
2.12. Mobile Access
2.13. Conversational Experience
2.13.1. Teams Live Agents
2.13.2. Tidio
2.13.3. Intercom
3. HR
3.1. Employee Self-Service
3.1.1. Easy access to user data
3.1.2. Ability to access and update personal details
3.1.3. Ability to access benefits information.
3.1.4. Ability to access payroll data.
3.2. Time Management
3.2.1. Ability to log worked hours
3.2.2. Ability to access and update worked hours
3.2.3. Ability to submit worked hours for approval
3.3. Leave Management
3.3.1. Easy way to apply for leave
3.3.2. Track leave balances
3.3.3. Check the status of leave applications
3.4. Benefits Information
3.4.1. Detailed information about employee benefits
3.4.2. Health insurance
3.4.3. Retirement plans
3.4.4. Other perks
3.5. Training and Development
3.5.1. Access to training materials
3.5.2. e-learning courses
3.5.3. Professional development opportunities (recruitment)
3.5.4. Performance reviews
3.5.5. Business goals
3.6. Recruitment and Onboarding
3.6.1. Internal job postings
3.6.2. External job postings
3.6.3. Application procedures
3.6.4. Onboarding resources for new hires
3.7. Policies and Procedures
3.7.1. Easy access to company policies
3.7.2. Procedures and guidelines
3.7.2.1. Code of conduct
3.7.2.2. Workplace safety
3.7.2.3. Anti-discrimination policies
3.7.3. Legal Compliance
3.7.3.1. Rights and responsibilities
3.7.3.2. Employment laws and regulations
3.7.4. Health and Safety Information
3.7.4.1. Wellness programs
3.7.4.2. Emergency procedures
3.7.4.3. Health and Safety protocols
3.8. Performance Management
3.8.1. Performance review processes
3.8.2. Goal-setting
3.8.3. Goal-tracking
3.8.4. Feedback tools
3.9. Payroll Information
3.9.1. Pay stubs
3.9.2. Tax forms
3.9.3. Payroll-related information
3.10. HR Support
3.10.1. Contact for HR representatives
3.10.2. Submit questions & comments
3.10.3. Common Questions
3.11. Recognition and Engagement
3.11.1. Recognition of employee achievements
3.11.2. Feedback sharing
3.11.3. Engagement activities
3.12. Organizational Structure
3.12.1. Company's structure
3.12.2. Employee directory
3.12.3. Job Roles
3.12.4. Department pages
4. MKT
4.1. Marketing Collateral
4.1.1. brochures
4.1.2. presentations
4.1.3. flyers
4.1.4. banners
4.1.5. other resources
4.1.6. Brand Guidelines
4.1.7. Digital Asset Management
4.1.8. Training Resources
4.2. Content Calendar
4.3. Campaign Performance Data
4.4. Project Collaboration
4.5. Market Research and Insights
4.6. Social Media Management
4.7. SEO and Analytics Tools
4.8. PR and Media Relations
4.9. Marketing Automation and CRM
4.10. Creative Briefs and Templates
4.11. Communications
4.12. Budget and Spending Tracking
5. IT
5.1. Ticketing System
5.1.1. Report issues
5.1.2. Track status of their requests
5.1.3. Equipment Requests
5.1.3.1. requesting
5.1.3.2. tracking
5.1.3.3. managing
5.2. Knowledge Base/FAQs
5.2.1. Common questions
5.2.2. Self-help resources
5.2.3. Troubleshooting guides
5.2.4. Technical how-tos
5.2.5. Hardware Support
5.2.6. Network and Connectivity Assistance
5.2.7. Cybersecurity Resources
5.2.7.1. Safe computing practices
5.2.7.2. Password management
5.2.7.3. What to do on Security breach or cyber threat.
5.2.8. Training Materials
5.2.9. Remote Work Support
5.2.9.1. Guides on setting up a home office
5.2.9.2. Troubleshooting remote access issues
5.2.9.3. more
5.2.10. Data Management and Backup
5.3. Software Downloads and Updates
5.3.1. Software Catalog
5.3.2. App Catalog
5.3.3. Software Licenses Management
5.4. System Status Updates
5.4.1. Real-time information about system downtimes or disruptions
5.5. Contact Information
5.5.1. IT support team
5.5.2. Phone numbers
5.5.3. Email addresses
5.5.4. Instant messaging