Proposed Back- Office Structure

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Proposed Back- Office Structure par Mind Map: Proposed Back- Office Structure

1. Documentation (A.S.R)

1.1. Generate PI/Quotation based on A.J's request

1.2. Generate Sales Order once PI approved

1.2.1. Get S.O Authorized

1.3. Receive requests from A.J for marketing material

1.3.1. Arrange dispatch of Marketing Material (Color Charts/Samples, etc.) to respective SP/Customer

2. Key Accounts (A.J)

2.1. Single POC for Sales Persons (7 Local, 8 Export)

2.1.1. Qualify the inquiries

2.2. Forward to A.S.R for PI/Quotation Generation

2.2.1. Send generated PI to concerned Sales Person

2.2.2. Request SP to feed back with customer approved PI

2.2.3. Send approved PI to A.S.R for further processing

2.3. Forward to A.S.R any requests for Marketing material from SP

2.4. Feed Sales Persons with relevant information related to production, dispatch, payment related topics

3. Planning (M.M)

3.1. Material Resource Planning in early PI stages

3.1.1. Feed A.J back with data on inventory levels

3.2. Ensure Purchase Requests are sent out on time

3.2.1. Ensure RM Deliveries are on time

3.3. Daily briefings with operations to allocate priorities for production based on AJ's information

3.4. Ensure timely intimation is sent to M.A for preparation of documents and dispatch of material

4. Dispatch/Logistics (M.A)

4.1. Region-wise dispatch/logistics coordination

4.2. Preparation of final documents: invoice, packing lists, Certificate of Origin, Arab league, Fumigation, Insurance, etc.

4.3. Coordinate with warehouse team for on-time loading

4.4. Coordinate with customs team for paperwork

4.5. Feed accurate information to A.J on delivery dates or shipping schedules