DoIT

DoIT Organizational Overview from the General Help Desk perspective

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1. Business Services

1.1. Communications

1.2. Financial Services (FS)

1.3. Human Resources (HR)

1.4. Culture, Climate & Engagement

2. University Mission

2.1. Academic Technology (AT)

2.1.1. Center for User Experience

2.1.2. Learning Analytics Center of Excellence (LACE)

2.1.3. IT Pre-College Outreach

2.1.4. Learn@UW Madison

2.1.5. App Development

2.2. Chief Technology Office

2.2.1. Research Cyberinfrastructure

2.2.2. Enterprise Architecture

3. Core Services

3.1. Application Infrastructure Services (AIS)

3.1.1. Web Platform Services

3.1.2. Workflow & Applications Development

3.1.3. Enterprise Integration

3.1.4. Identity & Access Management (IAM)

3.2. Network Services (NS)

3.2.1. Campus LAN

3.2.2. Field Services

3.2.3. Infrastructure & Operations

3.2.4. Network Applications

3.2.5. Wide Area Network (WAN)

3.3. User Services (US)

3.3.1. Departmental Support (DS)

3.3.2. Internal Operations

3.3.3. Help Desk

3.3.3.1. Contract Partner Support

3.3.3.2. General Support

3.3.3.2.1. Full Time Employees (FTEs)

3.3.3.2.2. Student Leadership (SLPs)

3.3.4. Product Management (PM)

3.3.5. Productivity & Collaborative Solutions (PCS)

3.4. Systems Engineering & Operations (SEO)

3.4.1. Infrastructure Engineering

3.4.2. **Data Center & Systems Network Control Center (SNCC)**

3.4.3. IT Service Management

3.4.4. System Adminsitration

3.4.5. Specialized Infrastructure Management Services

3.4.6. **Digital Publishing & Printing Services (DPPS)**

3.4.7. Cloud Security Engineering

4. Enterprise & Information Security Services

4.1. Enterprise Business Systems (EBS)

4.1.1. Enterprise Resource Planning (ERP) & Administration

4.1.1.1. ERP Administration

4.1.1.2. ERP Application Support

4.1.1.3. Financial Applications

4.1.1.4. Human Resources Information Systems (HRIS) Applications

4.1.1.5. Student Applications

4.1.2. University Enterprise

4.1.2.1. Enterprise CRM

4.1.2.2. ERP Integrations

4.1.2.3. Low Code Solutions

4.2. Chief Information Security Office

4.2.1. Cybersecurity Operations

4.2.2. Cybersecurity Programs & Business Systems

4.2.3. Risk Management, Compliance, & Engineering

5. Vice Provosts & CIO

5.1. Academic Affairs

5.2. Finance & Administration

5.3. Executive Assistant

5.4. Deputy CIO

5.4.1. Chief Advisor