Measuring & Improving IT Governance through the Balance Scorecard

1. Issue

1.1. IT Practices for boards & Senior Manager

1.2. IT Structures , Process , Relational Mechanism & IT Decisions

2. Conclusion

2.1. ITG Scorecard Play as an important role in overall program that should be in place to enchance coorporate governance

3. IT-GOV cause & Effect

3.1. Future Orientation

3.1.1. IT/Bussiness Partnership

3.2. Operational Excellence

3.2.1. Structure

3.2.2. Process

3.2.3. Mature

3.3. Stakeholder Orientation

3.3.1. Stakeholder Satisfaction

3.3.2. Management of Stakeholder need

3.3.3. Legal en Ethical Compliance

3.4. Corporate Contribution

3.4.1. Strategic Alignment

3.4.2. Value Delivery

3.4.3. Risk Management

4. Definisi

4.1. Organizational capacity exercised by the Board, executive management and IT management to control the formulation and implementation of IT strategy and in this way ensure the fusion of business and IT

5. IT Governance vs IT Management

5.1. ITG-->Perform & Transforming IT to meet present and future

5.2. ITM-->Daily effective & efficient supply of IT service & IT Operation

6. Main Element of ITG

6.1. Structures

6.2. Processes

6.3. Relational

7. Perspective of ITBSC

7.1. Corporate

7.2. Customer

7.3. Operational Excellence

7.4. Future

8. Perspective of Board BSC

8.1. Financial

8.2. Stakeholders

8.3. Internal Process

8.4. Learning & Growth