Satisfaction of passengers who are using the van service of Hat Yai-Sngkhla

1. Expected results

1.1. 1. To learn the level of passenger satisfaction with the use van service. 2. To improve the services for in line with the needs of customers. 3. To learn how to improve, develop and solve the services system to be more effective

2. Search information from

2.1. Google

2.2. https://www.google.co.th/url?sa=t&source=web&rct=j&url=http://grad.kbu.ac.th/wp-content/uploads/2014/09/549901802919_%25E0%25B8%2599%25E0%25B8%25B2%25E0%25B8%2587%25E0%25B8%25AA%25E0%25B8%25B2%25E0%25B8%25A7%25E0%25B8%2599%25E0%25B8%25A7%25E0%25B8%25A5%25E0%25B8%2588%25E0%25B8%25B1%25E0%25B8%2599%25E0%25B8%2597%25E0%25B8%25A3%25E0%25B9%258C-%25E0%25B8%2581%25E0%25B8%25B2%25E0%25B8%258D%25E0%25B8%2588%25E0%25B8%2599%25E0%25B8%25A7%25E0%25B8%25B4%25E0%25B8%259A%25E0%25B8%25B9%25E0%25B8%25A5%25E0%25B8%25A2%25E0%25B9%258C.pdf&ved=0ahUKEwiy7tqNiv7TAhWKro8KHW-iAfUQFgheMAY&usg=AFQjCNEmfcdooA5mpYEC6tXprLB05d3u8Q

2.3. https://www.google.co.th/url?sa=t&source=web&rct=j&url=http://grad.kbu.ac.th/wp-content/uploads/2014/09/549901802919_%25E0%25B8%2599%25E0%25B8%25B2%25E0%25B8%2587%25E0%25B8%25AA%25E0%25B8%25B2%25E0%25B8%25A7%25E0%25B8%2599%25E0%25B8%25A7%25E0%25B8%25A5%25E0%25B8%2588%25E0%25B8%25B1%25E0%25B8%2599%25E0%25B8%2597%25E0%25B8%25A3%25E0%25B9%258C-%25E0%25B8%2581%25E0%25B8%25B2%25E0%25B8%258D%25E0%25B8%2588%25E0%25B8%2599%25E0%25B8%25A7%25E0%25B8%25B4%25E0%25B8%259A%25E0%25B8%25B9%25E0%25B8%25A5%25E0%25B8%25A2%25E0%25B9%258C.pdf&ved=0ahUKEwiy7tqNiv7TAhWKro8KHW-iAfUQFgheMAY&usg=AFQjCNEmfcdooA5mpYEC6tXprLB05d3u8Q

2.4. https://www.google.co.th/url?sa=t&source=web&rct=j&url=http://dspace.bu.ac.th/bitstream/123456789/472/1/marisa_krai.pdf&ved=0ahUKEwiy7tqNiv7TAhWKro8KHW-iAfUQFggaMAA&usg=AFQjCNEdpgX7kjdvEfy4z8ZtYKItpjJhlg

3. Objectives

3.1. 1. To study the level of passengers satisfaction to use the van service of Hat Yai-Songkhla. 2. To study behavior of passengers to use the van service of Hat Yai-Songkhla. 3. To study the problems and suggestions of passengers in the van service of Hat Yai-Songkhla.

4. Search engine

4.1. Computer

4.2. Telephon