Usability Engineering in eParticipation

1. Pilot

1.1. Prototyping

1.2. empirical testing

2. launch

3. requirements and usability goals

3.1. know the user

3.1.1. user profile

3.1.2. task analysis

3.1.3. functional analysis

3.1.4. design principles

4. Design/Testing/Development

4.1. Architectural views

4.2. Storyboards

4.3. Architectural Design

4.4. Guidelines and Heuristic Evaluation