Organisational Behavior: Organisational behaviour is about observing individual performance, group performance, and activity within an organisation. If used accurately, it can assist an organisation in carrying out its functions in a more effective manner.
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1. Definitions
1.1. OB is a field of study that investigates the impact that, (1) individuals, (ii) groups, and (iii) structure have on behaviour within organisations, for the purpose of applying such knowledge towards improving organisation's effectiveness. (Robbins, Judge, Odendaal and Roodt, 2013)
1.2. Fred Luthans : 'Organisational behaviour is directly concerned with the understanding,
1.3. H. Randolph Bobbit Jr t "Organisational behaviour means the study of behaviour of individuals and groups in organisations and organisations themselves. or they act and Interact to attain desired outcomes".
1.4. Rehh Davis and J.W. Newstrom "Organisadonal behaviour is the study and application of knowledge about how people act within organisations. It is a human tool for human benefit. It applies broadly to the behaviour of people in
1.5. 4.Callahan, Fleenor and Hodson "Organisational behaviour is a subset of management activities concerned with understanding, predicting and influencing individual behaviour in organisational settings'.
1.6. 5. Robbins t "Organisational behaviour is a field of study that investigates the input that individuals groups and strumre have on behaviour within organisations for the purpose of applying such knowledge towards improving an organisation's effectiveness',
2. Why does Organisation Behavior matter?
2.1. Assists in Skill Development It can be used to help to develop the skills of an organisation's employees. It can also be a tool to acquire improved knowledge that can be used to enhance the performance of the employees. This can be realized through activities such as training and mentor ship programs to name a few.
2.2. Better Understand the Behavior of Customers Most organisations are profit seeking and therefore are constantly looking for ways to retain and increase their customer base. If an organisation can understand their customers behavior, they are better able to meet the needs of their customers.
2.3. Employee Motivation Organisational Behavior can be used to help find ways of encouraging and improving motivation among employees in an organisation.
2.3.1. https://cf.ltkcdn.net/business/files/2242-Top-10-Ways-to-Boost-Employee-Motivation.pdf