1. Proactive
1.1. Content
1.1.1. Good Induction and overview
1.1.2. Provide learners with short term goals in advance
1.1.3. Re-iterate the objectives and goals in the 1st live session
1.2. Channel
1.2.1. Maintain open communication channel
1.2.2. Identify and agree different modes of comm. eg. email / whatsapp
1.3. Rules
1.3.1. Ask everyone to contribute to group rules/ house keeping process - indicators of good comm.
1.3.2. House keeping rules - everyone adheres to agreed rules of engagement (ROE)
1.3.3. Maintain visibility of ROE on online platform
1.3.4. Setting up office hours / Manage expectations
1.4. Activities
1.4.1. Get particpants to summarise learnings
1.4.2. Post questions and use breakout groups with time limit
1.4.3. Use active discussion to tie in relavant parts of discussion
1.5. Human Component
1.5.1. Write personalised response
1.5.2. Set up 1 -1 call in advance / use mic checkto connect - build relationship
1.5.3. Allow group consensus and use voting function
1.5.4. Manage expectations and response time
1.5.5. Add creatativity - use short video with fun animation on comm.
1.5.6. Solicit something they want to learn / find out
2. Reactive
2.1. Rules
2.1.1. Use announcement sections to remind learners of house rules if needed
2.1.2. Reach out to not adhering to ROE and assignments
2.2. Content
2.2.1. Reassess the goals
2.2.2. Use mindmaps and organisors to summarise discussions
2.2.3. Do a 'gallery walk' of all notes taken and summaries throughout the course (as a course summary)
2.3. Human Component
2.3.1. Reaching out to students not participating to determine feelings / thoughts
2.3.2. Support learners looking for additioanl resources - share on public list
2.3.3. Rephrase the question to increase clarity
2.3.4. Manage the more vocal learners
2.3.5. Keep discussion on track & prevent hijacking
2.3.6. Communicate a process for managing personal greviences outside of the class
2.3.7. Use messagees & Whatsapp open for questions
2.3.8. Assess learners work/activity & give feedback