1. Unit 1.3
1.1. Organisational objectives
2. Vission and mission statement
2.1. A mission statement is why a organisation exist, what are their goals
2.2. A mission statement is what the organisation would like to achive
3. Aims, objectives, strategies and tactics
3.1. Corporates aims are the core of a business's activity
3.2. Operational objectives help to direct, control and review the success of business activity, they have to be SMART
3.2.1. Specific Measurable Achievable Realistic and relevant Time-specific
3.3. Strategies are a long-term plan action for the whole organisation, desaign to achieve a particular goal
3.4. Tactics are a short-term policy or decision aimed at resolving a partcular probleam or meeting a specific part of the overall strategy
4. Ethical objectives
4.1. Goals based on codes of behaivor that allow the company to offer a socal environment benefit
5. Stakeholder
5.1. People are groups of people who can be affected by and therefore have interest in any action by an organization
5.1.1. Internal are employees, managers and shareholders
5.1.2. External are customers, supplies, government, banks and other creditors
6. Corporate social responsibility
6.1. This concept applies to those business that consider the interests of society project you respond salary of the impact of your decision and activity funky stermers employees communities and environment
7. Social audit
7.1. Independent report on the impact of business has on society, this can cover pollution levels, health and safety record sources of supplies and consumer satisfaction and contribution of the community
8. SWOT analysis
8.1. A form of strategic analysis that identifies an analyses the main internal strengths and weakness and external opportunities that will influence future direction and the success of a business
9. Ansoff’s matrix
9.1. Used to show the degree of risk associated with the four growth strategies of market penetration, market development, product development and diversification
10. Unit 1.4
10.1. What is a stakeholder?
10.1.1. A stakeholder is everyone who is interested and affected by your business
10.1.2. 2 types of stakeholders
10.1.2.1. Internal
10.1.2.1.1. -Employees
10.1.2.1.2. -Managers
10.1.2.1.3. -Shareholders
10.1.2.2. External
10.1.2.2.1. Customers
10.1.2.2.2. Suppliers
10.1.2.2.3. Government
10.1.2.2.4. Banks and creditors
10.1.3. Conflicts between Stakeholders
10.1.3.1. Interest
10.1.3.1.1. Positive
10.1.3.1.2. Negative
11. Unit 1.1
11.1. What is a business?
11.1.1. Organization that uses resources to meet the need's of the customers
11.2. What is the role of a business?
11.2.1. Identify the needs of the customers or other firms
12. Business out and inputs
12.1. Inputs
12.1.1. Are the human, physical, financial resources needed to produce good's or services.
12.2. Outputs
12.2.1. Good's and services that satisfy consumer's need's
13. Business functions
13.1. Human resources management
13.1.1. Identify the workforce need's
13.2. Marketing
13.2.1. Its research and analysing result of research to identify customer need's
13.3. Finance and accounts
13.3.1. Monitoring the flow of finance in and out of the business
13.4. Operations Management
13.4.1. Ensuring that adequate resources are available for production
14. Economic Sectors
14.1. Primary
14.1.1. The direct use of natural resources
14.2. Secondary
14.2.1. Manufacturing and process products from natural resources
14.3. Tertiary
14.3.1. Firms that provides services to costumers and other businesses such as transport
14.4. Quarternary
14.4.1. Focused in information technology businesses and information service
15. Changes in economical sectors
15.1. The importance of each economic sector in a country i always changing, Its importance is measured in terms of employee levels
15.2. Why start a business?
15.2.1. Here are some reasons: Losing a job,Desire for independence , a wish to make more money etc etc
16. Entrepreneur
16.1. Someone who starts a new business
16.2. Intrapreneur
16.2.1. Someone who develops a product or service within in a company
17. Business Plan
17.1. A document that decribes bussiness's future objetives, strategies, the market and its financial forecasts
18. Unit 1.2
18.1. What is the distinction between private and public sector?
18.1.1. private its the one made by any kind of person (by the people for the people)
18.1.2. public its suported by the governement
19. Types of business organization
19.1. Public sector
19.1.1. Government corporations
19.1.2. Government organizations
19.2. Private sector
19.2.1. Sole traiders
19.2.2. partnerships
19.2.3. Ltd-Privated limited company
19.2.4. PLC-public limited company
19.2.5. Non governmental organizations
20. Examples of bussiness organisation
20.1. Public corporations
20.1.1. IMS
20.2. Private Sole trader
20.2.1. Hairdresser
20.3. Private partnership
20.3.1. AMESP
20.4. Private limited company
20.4.1. Lianza
20.5. Non-profit social enterprise
20.5.1. UNICEF