Was the initial invoice sent to QTCA?

1. Yes

1.1. What's the invoice external state in QTCA?

1.1.1. Reconciled

1.1.1.1. Credit and rebill both to be sent to SDI

1.1.1.1.1. 1. Keep stationery code C on PY

1.1.1.1.2. 2. Issue the credit

1.1.1.1.3. 3. Issue the rebill

1.1.2. Rejected

1.1.2.1. Internal credit

1.1.2.1.1. 1. remove stationery code C from payer(and sold to if they are different CRS IDs with same details)

1.1.2.1.2. 2. Cancel the invoice

1.1.2.1.3. 3. Take the corrective actions accordingly to the instructions from excel "Rejection reasons" or as per the ones received from FO

1.1.2.1.4. 4. Add back stationery code C

1.1.2.1.5. 5. Release the rebill

1.1.3. Blank

1.1.3.1. 5WD have passed since SAP creation date?

1.1.3.1.1. Yes

1.1.3.1.2. No

2. No

2.1. 10WD have passed since SAP creation date?

2.1.1. Yes

2.1.1.1. Internal credit

2.1.1.1.1. 1. remove stationery code C from payer(and sold to if they are different CRS IDs with same details)

2.1.1.1.2. 2. Cancel the invoice

2.1.1.1.3. 4. Add back stationery code C

2.1.1.1.4. 5. Release the rebill

2.1.2. No

2.1.2.1. Add stationery code C and send the ZITI output