Business Operations H2 2021

1. Functional Teams

2. Team Management

2.1. Build Process & Structure

2.2. OKRs and KARs

2.3. Nick

2.3.1. Kate

2.3.2. Danica

2.3.3. New Hire

2.4. Bocco

2.5. Jenn

2.6. Rafael

2.7. Gabby

3. Product

3.1. Product Development

3.1.1. R&A

3.1.2. DRT

3.1.2.1. Zoom Apps

3.1.3. Edge

3.1.3.1. Epoch

3.1.3.2. Login Upgrade

3.2. Product Operations

3.2.1. R&A

3.2.1.1. Memberpress Managment

3.2.2. DRT

3.2.2.1. Zoom Administration

3.2.3. Edge

3.2.3.1. Event Creation & Management

3.2.3.2. Scheduling

4. Technology Projects

4.1. InfoSec

4.1.1. EO 2021 Project

4.1.1.1. Office 365 MFA Rollout

4.1.1.2. Saleforce MFA Roll Out

4.1.1.3. LastPass Roll Out

4.1.2. Professional Audit

4.1.3. Training & Development

4.2. Salesforce

4.3. Ops Systems

5. Strategic Initiatives

5.1. BOT Team Structure

5.2. Technology Roadmap

5.3. Building The Operations Team

6. Business Intelligence

6.1. Building BI Framework

7. Sales Enablement

7.1. DRTs

7.1.1. Opp Creation Process

7.1.2. Wishlist Process

7.1.3. Lead Sourcing Framework

7.2. R&A

7.2.1. Zoom Apps

8. Operations

8.1. Policy & Process

8.1.1. IT

8.1.2. Hardware

8.1.3. InfoSec

8.1.4. ARC

8.2. Staff

8.2.1. Onboarding

8.2.2. Off Boarding

8.2.3. Hardware Requests

8.3. IT Support

8.3.1. Request Management

8.3.2. Proactive Monitoring