Human resources management

1. Functions

1.1. Workforce/human resource planning

1.2. Staff/labor turnover

1.3. Recruitment process

1.4. Training

1.4.1. On the job

1.4.2. Off the job

1.4.3. Cognitive

1.4.4. Behavioral

1.5. Appraisals

1.5.1. MBO

1.5.2. 360 degree

1.5.3. Self-Appraisal

2. Leadership and Management

2.1. Leadership styles

2.1.1. Autocratic

2.1.2. Democratic

2.1.3. Laissez-faire

2.1.4. Situational

3. Organizational structure

3.1. Organizational chart

3.2. Span of control

3.3. Delegation

3.4. Levels of hierarchy

3.5. Delayering/downsizing

3.6. Chain of command

3.7. Bureaucracy

3.8. Centralization and decentralization

3.9. Handy’s Shamrock Organization

4. Motivation

4.1. Taylor’s Theory

4.2. Maslow’s Hierarchy of Needs

4.3. Herzberg’s Theory

4.4. Adam’s Equity Theory

4.5. Pink’s Theory

4.6. Financial and non-financial motivation