Good Customer Service Properties By: Adreanna and Bailey

Just an initial demo map, so that you don't start with an empty map list ...

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Good Customer Service Properties By: Adreanna and Bailey por Mind Map: Good Customer Service Properties By: Adreanna and Bailey

1. Bailey and I chose these three properties to work with because there a lot things that are important to do but we can't list them all so three will do just fine. Let us explain why we chose our properties. Having conversations with your clients and co-workers, and teamwork are two things that are essential to running a great salon. Having a great personality is also important. Personalities are what make us who we are, they might be good or bad but we have them; no matter what, we should always keep in mind that what we do to others is what we get in return, if you know what we mean.

2. Personality

2.1. Eager to help you

2.1.1. No angry faces or expressions

2.2. Respectful

2.3. If your first time clients see that you can work and be happy, they'll be happy to

2.4. Always being chearful

2.5. Well mannered

2.5.1. No hunchbacks of Notre Dame

3. Teamwork

3.1. Make the customer feel important

3.2. Harmony between workers creates a relaxed and peaceful environment

3.2.1. No fights between anybody in the salon

3.3. Show kindness toward your clients and companions

3.4. Thoughtfulness for others will make the clients want to come back to your shop

4. Conversation

4.1. Effective communtication

4.1.1. Asking questions

4.1.2. Providing options

4.1.2.1. What colour, style, and cut the way you want

4.1.3. Not asking things to into the customers private life

4.2. Eye contact

4.3. Speak clearly

4.4. Enthusiastic attitude

4.5. Never sound uninterested in the conversation