1. Sales & customer support and tracking
1.1. Product & Provider: Service cloud by http://www.salesforce.com/service-cloud/overview/
1.2. Key functionality: this application is to transform your customer experience and to build great customer connections with Service Cloud
1.3. Business advantage
1.3.1. Contact center
1.3.2. Self-service communities
1.3.3. Social Media
2. Telecommunication cost
2.1. Product & Provider: Gen-I by http://www.telecom.co.nz/content/0,8748,203855-1318,00.html
2.2. Key functionality
2.2.1. Solution development & Integration
2.2.2. ICT Services
2.2.3. Security Services
2.2.4. Commerce & Mobile Data Services
2.2.5. Contact Centre Services
2.3. Business advantage
2.3.1. real business benefits to customers transforming the way businesses receive IT services
3. Sales mobility
3.1. Product & Provider: SAP Cloud for sales by http://www54.sap.com/pc/tech/cloud/software/sales-on-demand/index.html
3.2. Key functionality: easy sales applications that actually help you close business
3.3. Business advantage
3.3.1. quickly to integrate
3.3.2. a breeze to use
3.3.3. affordable
3.3.4. whole back-office operation
4. Training
4.1. Product & Provider: IBM Cloud Competing Training by http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=page&c=S093896D81718X89
4.2. Key functionality: attaining a higher level of expertise to meet the demands of your business
4.3. Business advantage
4.3.1. high level of expertise
4.3.2. virtualization skills
4.3.3. high-quality materials
4.3.4. hands-on labs
5. Mail & Instant messaging
5.1. Product & Provider: Datamip by http://www.datamip.be/nl/hosted-mail/
5.2. Key functionality: From anywhere and always acces to your e-mails, contacts, agenda, tasks and documents in a save way.
5.3. Business advantage
5.3.1. No costs on licenses and expansive e-mail servers
5.3.2. Particular powerfull anti-spam and anti-virus
5.3.3. Daily backup and succession
5.3.4. Suitable for Window, Mac and Linux
5.3.5. The ZIMBRA servers has good security
6. Collaboration & documents
6.1. Product & provider: T Systems by http://www.t-systems.com/cebit/virtual-collaboration-with-ict-solutions-from-the-t-systems-cloud/1033528
6.2. Key functionality: creates seamless connections between all stakeholders
6.3. Business advantage
6.3.1. overcomes geographical barriers
6.3.2. overcomes technological barriers
7. Backup
7.1. Product & Provider: Datamip Online Backup by http://www.datamip.be/nl/online-backup/
7.2. Key functionality: a simple way to save your data on a secure way with an encrypted transaction through the internet
7.3. Business advantage
7.3.1. data is on a secure location on distance
7.3.2. confirmation of backup by e-mail
7.3.3. backup is automatically made without interrupting any processes