1. 02 Senior Management
1.1. 02.1 Operational Properties (MEL)
1.1.1. Individual Property Folders (e.g. HWAT412)
1.1.1.1. 02.1.1 Compliance (JO & SHAUNA)
1.1.1.1.1. Complaince folder includes: Operator Agreement Owner Information Form Owner/Operator Decleration Letter Signed 'All you need to Know' Form Gas Safety Check Signed Trades & Maintenance Form Council Rates Notice Occupancy Permit Electrical Safety Check Evacuation Diagrams Floorplan Insurance Audit Photos Insurance Audit Photos Invoice Advertising Photos Department of Health Registrations Inventory & Appliance Records (Manuals) Annual ESM Report Annual Fire Safety Sign Off (MGA Insured Properties) See https://docs.google.com/spreadsheets/d/1866i8Q_VKHN1vZHn5AICVlQtf0BiIFJ3muR7fD6c1NM/edit#gid=0
1.1.1.2. 02.1.2 Security (JO)
1.1.1.2.1. Camera Monitoring
1.1.1.2.2. Incident Management
1.1.1.3. 02.1.3 Property Operations (SHAUNA)
1.1.1.3.1. 02.1.3.1 Reporting
1.1.1.3.2. 02.1.3.2 Inventory & Appliance Records (RHM)
1.1.1.4. 02.1.4 Advertising (SHAUNA & Angel)
1.1.1.4.1. Advertising Copy
1.1.1.4.2. Common & External Areas
1.1.1.4.3. Rooms
1.2. 02.2 Residency Management (SHAUNA & JO)
1.2.1. 02.2.1 0000 Rooms (add Vew Angel / John)
1.2.2. 02.2.2 Door Codes
1.2.3. 02.2.3 Deposit Code Sheet
1.2.4. 02.2.4 Suitability & Reference Checks
1.2.5. 02.2.5 Breach Notifications & Management (add Angel)
1.3. 02.3 People & Culture (John / Mark / MEL)
1.3.1. 02.3.1 Meetings (MEL)
1.3.1.1. 02.3.1.1 Manager's Meetings
1.3.1.1.1. Minutes / Recordings / Agendas
1.3.1.2. 02.3.1.2 Team Meetings
1.3.1.2.1. Minutes / Recordings / Agendas
1.3.1.3. 2.3.1.3 Regional Meetings
1.3.1.3.1. Minutes / Recordings / Agendas
1.3.1.4. 02.3.1.4 One on One Meetings (MEL Only)
1.3.1.4.1. Minutes / Recordings / File Notes
1.3.2. 02.3.2 Performance Management
1.3.2.1. Performance Improvement Plans
1.3.2.2. Informal Discussion Records
1.3.2.3. Formal Discussion Records
1.3.2.4. Written Warnings
1.3.2.5. Final Warnings
1.3.2.6. Employsure
1.3.3. 02.3.3 Recruitment Process
1.3.3.1. Work With Us
1.3.3.2. Onboarding (Employment Documentation) Process
1.3.3.3. BLA Criminal History Checks
1.3.3.4. Induction Process
1.3.3.5. Postion Descriptions
1.3.4. 02.3.4 Termination Process
1.3.4.1. Access and Logins
1.3.4.2. Company Equipment
1.3.4.3. Adherence to Contract (Post Severance)
1.3.4.4. Exit Interviews
1.3.4.5. Summary Dismissal Records
1.4. 02.4 Administration (SHAUNA / JO)
1.4.1. Scheduling
1.4.2. Asset Management
1.5. 02.5 Property Contract Management
1.5.1. Appraisals
1.5.1.1. Property Level
1.5.2. Owner Records
1.5.2.1. e.g. OAs, Owner Information, etc. as restricted content
1.5.2.1.1. Property Level
1.6. 02.6 Policies & Procedures
2. 05 Internal Training (Mel / Shauna / Jo?)
2.1. Intranet
2.1.1. 05.1 Onboarding (RHMs ^)
2.1.1.1. Induction Resources
2.1.2. 05.2 Process Training (RHMs ^)
2.1.2.1. Cleaning
2.1.2.2. Breach Notifications
2.1.2.3. Sign Up of Residents
2.1.2.4. Minimum Standards
2.1.2.4.1. CAV Website
2.1.3. 05.3 Toolbox Talks (RHMs ^)
2.1.4. 05.4 Training & Assessment Records (Senior Managers ^)
2.1.4.1. Personnel Records
2.1.5. 05.5 Training Development
2.1.5.1. Source Files
2.1.5.2. New Training Resources
3. 01 Accounts (JOHN)
3.1. 01.1 Accounts Backups
3.1.1. ~Master File
3.2. 01.2 Rent Records
3.2.1. 01.1.1 Owner Payments
3.2.2. 01.1.2 Residential Rental Status (add ANGEL)
3.2.2.1. Breaches
3.2.2.2. Notice to Vacate
3.2.2.3. VCAT
3.2.2.4. Rental Increase
3.3. 01.5 Accounts Receivables
3.3.1. Meter Readings
3.3.1.1. Statements
3.3.1.2. Billing
3.4. Asset Management (Parked - MC to check where allocation records are nested)
3.4.1. Asset Register
3.4.1.1. Signing Out Assets
3.4.1.2. Signing In Assets
3.4.2. Consumables (move this to Operations?)
3.4.2.1. Stock Register
3.4.2.1.1. Signing Out Stock
3.4.2.1.2. Accounting for Stock Installation/Use
3.4.2.2. Stocktaking
3.4.3. Device Ownership - Google Workspace
3.4.3.1. Device Policy Push
3.5. 01.3 Payroll
3.5.1. Clockify Reports
3.5.2. Time Sheet Tracking
3.6. 01.4 Taxation
4. 00 Leadership (Mark)
4.1. 00.1 Structure
4.1.1. Company / Trust Docs
4.2. 00.2 Company Registration
4.2.1. ASIC
4.2.2. ACN
4.3. 00.3 Branding
4.3.1. 00.3.1 Digital Assets (view / download access for 04 and above)
4.3.1.1. Logos
4.3.1.2. Email Signatures
4.3.1.3. Template Documents
4.4. 00.4 Legal
4.4.1. Property Agreements
4.4.2. Certificate of Occupancy
4.4.3. Service Provider Agreements
4.4.4. Litigation
4.5. 00.5 Contruction
4.5.1. Building Permits
4.6. 00.6 Certifications
4.6.1. PHWA
4.7. 00.7 Webmaster
4.7.1. Workflow Diagrams
4.8. 00.XX Clients (visibility for John)
4.8.1. Property Listing
4.8.2. Service Agreements
4.9. Contractors
4.9.1. Contractor Agreements
4.10. 00.8 Insurances
4.10.1. Workers Compensation
4.10.2. Property / Building
4.10.3. Contents
4.10.4. PL / PI
4.11. Branding and Corporate Assets
4.11.1. Logo
4.12. Utilities (Power) Licences
4.13. Risk Management
4.13.1. Policies
4.13.2. Procedures
4.13.3. Systems
4.13.4. Training
4.13.5. Insurances
4.14. Rooming House Licence
4.15. VCAT Applications Apperances & Outcomes
4.15.1. Applications
4.15.2. Appearances
5. 06 Licensees
5.1. 06.2.XX (Individual Licensee Name) Operations
5.1.1. Property Management
5.1.1.1. Damages
5.1.1.1.1. External
5.1.1.1.2. Common Areas
5.1.1.1.3. Rooms
5.1.1.2. Maintenance
5.1.1.2.1. Health Department Cleaning
5.1.1.2.2. Equipment Maintenance
5.1.1.2.3. Internal Areas
5.1.1.2.4. External Areas
5.1.1.2.5. Service Providers & Agreements
5.1.1.3. Inventory & Appliance Records
5.1.1.3.1. Common Areas
5.1.1.3.2. Rooms
5.1.1.4. Concept Floor Plans
5.1.2. Residency Management
5.1.2.1. Vacancies
5.1.2.2. Inventory
5.1.2.3. End of Residency
5.1.2.4. Start of Residency
5.1.2.5. Suitability & Reference Checks
5.1.2.6. Breach Notifications & Management
5.1.2.7. Deposit Reference Sheet
5.1.3. Security
5.1.3.1. Camera Monitoring
5.1.3.2. Incident Management
5.1.4. Advertising
5.1.4.1. Advertising Copy & Stock Images
5.1.5. Compliance
5.1.5.1. Australian Essential Safety Measures (AESM) Reports
5.1.5.1.1. Annual
5.1.5.2. Department of Health Registrations
5.1.5.3. Essential Safety Measures (ESM) Reports
5.1.5.3.1. Monthly
5.1.5.4. Fire Management
5.1.5.4.1. Evacuation Diagrams
5.1.5.5. Minimum Standards
5.1.5.5.1. Monthly Reports
5.1.5.6. Occupancy Permits
5.1.5.7. Safety Checks
5.1.5.7.1. Gas
5.1.5.7.2. Electrical
5.1.6. Meter Readings
5.1.7. Condition Reporting
5.1.7.1. Start of Residency
5.1.7.2. End of Residency
5.1.7.3. Periodical
5.1.7.4. Condition Report Photos
5.2. 06.1 Licensee Training (Shared Access)
6. **PARKED** Senior Management
6.1. 02.1 Operations (MEL)
6.1.1. 02.1.10 Condition Reporting (JO)
6.1.1.1. Start of Residency
6.1.1.2. End of Residency
6.1.1.3. Periodical
6.1.1.4. Condition Report Photos
6.1.2. 02.1.4 Property Management (SHAUNA)
6.1.2.1. 02.1.4.1 Damages (SHAUNA)
6.1.2.1.1. External
6.1.2.1.2. Common Areas
6.1.2.1.3. Rooms
6.1.2.1.4. Fixed Appliances & Equipment
6.1.2.1.5. Inventory
6.1.2.2. 02.1.4.3 Maintenance (SHAUNA & JO & RHMs)
6.1.2.2.1. Health Department Cleaning
6.1.2.2.2. Equipment Maintenance
6.1.2.2.3. Internal Areas
6.1.2.2.4. External Areas
6.1.2.2.5. 02.1.4.3.1 Service Providers & Agreements
6.1.2.3. 02.1.4.2 Inventory & Appliance Records (RHM)
6.1.2.3.1. Common Areas
6.1.2.3.2. Rooms
6.1.3. 02.1.5 Advertising (SHAUNA & Angel)
6.1.3.1. Advertising Copy & Stock Images
6.1.4. 02.1.9 On The Ground (MEL)
6.1.4.1. Operational Resources for RHMs
6.1.5. 02.1.3 Residency Management (SHAUNA & JO)
6.1.5.1. Vacancies
6.1.5.2. Inventory
6.1.5.3. End of Residency
6.1.5.4. Start of Residency
6.1.5.5. Suitability & Reference Checks
6.1.5.6. 02.1.3.4 Breach Notifications & Management (add Angel)
6.1.5.7. 02.1.3.1 0000 Rooms (add Vew Angel / John)
6.1.5.8. 02.1.3.2 Door Codes
6.1.5.8.1. 02.1.3.XX Liecnsee Door Codes (as their own drives)
6.1.5.9. 02.1.3.3 Deposit Code Sheet
6.1.6. 02.1.8 Meetings (MEL)
6.1.6.1. 02.1.8.1 Manager's Meetings
6.1.6.1.1. Minutes
6.1.6.2. 02.1.8.2 Team Meetings
6.1.6.2.1. Minutes
6.1.7. 02.1.2 Security (JO)
6.1.7.1. Camera Monitoring
6.1.7.2. Incident Management
6.1.8. 02.1.1 Compliance (JO & SHAUNA)
6.1.8.1. Essential Safety Measures (ESM) Reports
6.1.8.1.1. Monthly
6.1.8.2. Fire Management
6.1.8.2.1. Evacuation Diagrams (add Angel)
6.1.8.3. Australian Essential Safety Measures (AESM) Reports
6.1.8.3.1. Annual
6.1.8.4. Minimum Standards
6.1.8.4.1. Monthly Reports
6.1.8.5. Safety Checks
6.1.8.5.1. Gas
6.1.8.5.2. Electrical
6.1.9. 02.1.6 Meter Readings (MEL / JO & RHM)
6.1.10. 02.1.7 Property Contract Management (MEL)
6.1.10.1. Agreement Commencement
6.1.10.1.1. Floor Plans
6.1.10.1.2. Property Set Up
6.1.10.1.3. Installation of Assets
6.1.10.1.4. Operator Agreements
6.1.10.2. Agreement Termination
6.1.10.2.1. Archiving
6.2. 02.2 People & Culture (John / Mark / MEL)
6.2.1. 02.2.1 One on One Meetings
6.2.2. 02.2.2 Performance Management
6.2.2.1. Performance Improvement Plans
6.2.2.2. Informal Discussion Records
6.2.2.3. Formal Discussion Records
6.2.2.4. Written Warnings
6.2.2.5. Final Warnings
6.2.2.6. Employsure
6.2.3. 02.2.3 Recruitment Process (ADD John for visibility)
6.2.3.1. Work With Us
6.2.3.2. Onboarding (Employment Documentation) Process
6.2.3.3. BLA Criminal History Checks
6.2.3.4. Induction Process
6.2.4. 02.2.4 Termination Process
6.2.4.1. Access and Logins
6.2.4.2. Company Equipment
6.2.4.3. Adherence to Contract (Post Severance)
6.2.4.4. Exit Interviews
6.2.4.5. Summary Dismissal Records
6.3. 02.3 Administration (SHAUNA / JO)
6.3.1. Scheduling
6.3.2. Asset Management
7. Key
7.1. Help / Input Required
7.2. Under Construction
7.3. Awaiting Feedback
7.4. Completed
7.5. Built & Awaiting Files from MPIP
7.6. Broken
8. 03 Rooming House Managers
8.1. 03.1 RHM Operations
8.1.1. 03.1.1 Admin Time Requests
8.1.2. 03.2.1 Inventory Security Deposit
8.1.3. 03.2.2 Inventory Condition Reporting