Understanding Stakeholders

1. Conflict

2. Type of shareholder

2.1. Influence

2.1.1. Interest

2.1.2. Power

2.2. Groups

2.2.1. Customer

2.2.2. Beneficiaries

2.2.3. Client

3. Definition

3.1. Freeman, 1984)

3.2. Hill and Jones, 1992

4. Type of organisation

4.1. Business

4.2. Voluntary organisation

4.3. Public sector