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Customer Empathy Map

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Qi Ding
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Customer Empathy Map por Mind Map: Customer Empathy Map

1. Limited information

1.1. Wrong career information

2. Information Overload

2.1. Hard to make decisions

3. Seeing & Hearing

4. Career Consultation

4.1. Limited useful information

5. Career Counseling

5.1. Limited useful information

6. Career Coaching

6.1. Expensive