1. 4. Parts
1.1. Intern
1.1.1. Battery
1.1.2. Intel microprocessor
1.1.3. Graphics card
1.1.4. Modem
1.1.5. Motherboard
1.1.6. Cooling fan
1.1.7. Wireless card
1.1.8. Memory
1.1.9. CD/DVD drive
1.2. Extern
1.2.1. Removable memory stick
1.2.2. LCD display
1.2.3. Power adapter
1.2.4. Carrying bag
1.2.5. Power cord
1.2.6. Keyboard
2. 8. Transport
2.1. Labeled shuttle box
2.1.1. Order number
2.1.2. Tracking code
2.1.3. System type
2.1.4. Shipping code
2.2. Loaded on a pallet
2.2.1. With specified manifest
2.3. Charters
2.3.1. 6 days a week
2.3.2. 25000 Dell notebooks
2.3.3. China airlines 747
2.4. Tenured by UPS
2.4.1. UPS tracking system
3. 7. Assembly
3.1. Parts are screwed together
3.2. Software is downloaded
4. 6. Demand shaping
4.1. Use promotions
4.1.1. i.e. memory
4.1.2. i.e. CD-ROMs
5. 5. Product origin
5.1. Co-designed in Austin, Texas & Taiwan
5.1.1. Dell engineers
5.1.2. Taiwanese notebook designers
5.2. Global teamwork
5.2.1. Twenty-four-hour-per-day development cycle
5.2.2. New features are constantly added
5.3. Multiple suppliers
6. 2. Factories
6.1. Ireland
6.1.1. Limerick
6.2. China
6.2.1. Xiamen
6.3. Brazil
6.3.1. Eldorado do Sul
6.4. USA
6.4.1. Nashville
6.4.1.1. Tennessee
6.4.2. Austin
6.4.2.1. Texas
6.5. Malaysia
6.5.1. Penang
7. 1. Order management
7.1. Type of notebook
7.2. Special features
7.3. Personal information
7.4. Shipping adress
7.5. Billing address
7.6. Credit card information
8. 3. Dell's production system
8.1. Order goes out to factory in Malaysia
8.2. Parts ordered from SLCs
8.2.1. staging areas
8.2.2. full of specific parts
8.2.3. just-in-time
8.3. SLCs send ordered parts
8.3.1. factory employees unload parts
8.3.2. happens every two hours