Toni Krasnic

32 seguidores

I help students, teachers, and professionals use mind maps for learning. Author of How to Study with Mind Maps (http://a.co/5087kfV) and Mind Mapping for Kids (http://a.co/d3AquCG).

69 mapas públicos

Resumos Taylormaking: A New Era of Modern Branding and Customer Connection Ken Hughes

por Toni Krasnic

Resumos Psychology of CX: 101 Principles

por Toni Krasnic

Resumos 13 Models of Experience Performance System (EPS) by Zack Hamilton

por Toni Krasnic

Negócios e metas Be Your Customer's Hero by Adam Toporek

por Toni Krasnic

170

Negócios e metas CX is a Pilgrimage Nienke Bloem

por Toni Krasnic

175

Resumos Outside In by Manning and Bodine

por Toni Krasnic

1030

Negócios e metas CX Wheel

por Toni Krasnic

Resumos M-23-22 Delivering a Digital-First Public Experience 9/22/23

por Toni Krasnic

227

Outro Mind Mapping at Fairfax County Public Schools (FCPS) September 29, 2018

por Toni Krasnic

1122

Resumos How to Win Friends & Influence People by Dale Carnegie

por Toni Krasnic

Outro The Dark Side of CX by Michael Bartlett

por Toni Krasnic

Negócios e metas Restaurant Guest Journey Map

por Toni Krasnic