Kotter's 8-step change model

1. Remove Obstacles

1.1. e.g. identify people who resist the change and help them understand the vision

2. Short-Term Wins

2.1. Implement inexpensive, sure-fire projects first

3. Build on Change

4. Anchor Change

5. Create Urgency

5.1. e.g. Identify threats & develop scenarios showing what could happen

6. Form a Coalition

6.1. Identify influencers and get them to commit to the change

7. Create a Vision

8. Communicate