Kotter's 8-step change model

1. Create Urgency

1.1. e.g. Identify threats & develop scenarios showing what could happen

2. Form a Coalition

2.1. Identify influencers and get them to commit to the change

3. Create a Vision

4. Communicate

5. Remove Obstacles

5.1. e.g. identify people who resist the change and help them understand the vision

6. Short-Term Wins

6.1. Implement inexpensive, sure-fire projects first

7. Build on Change

8. Anchor Change