Section 103 Phase 2

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Section 103 Phase 2 by Mind Map: Section 103 Phase 2

1. OUTBOUND: Customers can apply different skill sets for different jobs, rather than having to focus on one

2. Low cost + Low price

2.1. Provide opportunities for student employment to reduce cost

2.1.1. Spread words to their fellow classmates

3. New node

4. New node

5. dsf

6. have a clear understanding of what it takes to successfully market your home.

7. Group 314: VAnalyst

7.1. 1) Value Proposition

7.1.1. Customer Service

7.1.1.1. Dealing with clients and their stock profolios

7.1.1.1.1. develop close relationships and trust with local clients

7.1.1.1.2. excellent communication to clearly and efficient help investor decisions

7.1.1.1.3. seek feedbacks from customers, focus on satisfying their needs& addressing their issues

7.1.2. Technology Development

7.1.2.1. Real time updates and reports on customer investment choices (prospective investments) sent through either email or mail

7.1.2.2. investing in customer relationship management software to better communicate with the customers, also lowering the costs

7.2. 2) Revenue Model

7.2.1. Transaction Fees

7.2.1.1. Charging a transaction fee for every trade, depending on the type of transaction

7.2.2. Subscription Fees

7.2.2.1. Investors have to pay monthly service fees for a full or discounted broker service (depending on consumer preference)

8. Group 302: Good Foods

8.1. Value Proposition

8.1.1. We sell Organic foods at low price; organic foods are usually expensive so selling these at lower prices gives us a competitive advantage

8.1.1.1. Unique Selling Point

8.1.2. Supply chain management is much simpler as we get our supplies directly from farmers

8.1.3. Healthy foods which therefore increases demand

8.1.4. Brand Image: Great prices for Great quality

8.1.5. Since we are a small chain it enhances customer loyalty

8.1.6. Customer Service

8.1.6.1. Since we are a small company in a niche market, greater customer service as it can make more personal connections

8.2. Revenue Model

8.2.1. Low costs on supply to maintain low prices

8.2.2. To ensure lower costs we buy directly from farmers to reduce supply chain costs

8.2.3. Partnering with bigger chains for financial support and gaining economies of scale; help us gain access to a larger customer base

9. Group 301 MoveIT

9.1. Value Proposition

9.1.1. Focuses on marketing and sales

9.1.1.1. Reliability

9.1.1.1.1. Delivering services on time

9.1.1.1.2. Well trained staff to ensure safety and reduce insurance expense

9.1.1.2. Flexibility

9.1.1.2.1. Acommodate customer's special demands

9.1.1.2.2. Provide storage services

9.1.1.3. Partner with furniture companies

9.1.1.3.1. Students receive coupons of furniture shops after using our service

9.1.1.4. Brand image

9.1.1.4.1. Sustainability - Save on gas/environmental friendly

9.1.1.5. Take advantage of students' social networking such as Facebook and Twitter to appeal more our target market

9.2. Revenue model (Low cost and Low price)

9.2.1. Partner with student organizations

9.2.1.1. Advertising through clubs and causes

9.2.2. Online services

9.2.2.1. Online booking system which will reduce costs and maximize efficiency of data storage (More people will book)

9.2.3. Storage Services

9.2.3.1. Stable income

9.2.3.2. Expand market by not limiting service to students = More revenue

9.2.4. Providing opportunities of student employment to reduce cost

9.2.4.1. Provide word of mouth among classmates and friends

10. 1) What is the value proposition of your company? 2) What is your revenue model?

11. Group 305: VanRealty

11.1. Value Proposition

11.1.1. Support Acitivites

11.1.1.1. Human Resource Management

11.1.1.1.1. providing incentives

11.1.1.2. Technology Development

11.1.1.2.1. virtual design software

11.1.1.3. Firm Infrastructure

11.1.1.3.1. better communication and messaging

11.1.1.4. Procurement of Resources

11.1.1.4.1. online annual reports

11.1.2. Primary Activities

11.1.2.1. Marketing and Sales

11.1.2.1.1. open houses

11.1.2.1.2. commission

11.1.2.2. Customer Service

11.1.2.2.1. on hands call customer representative

11.1.2.3. Outbound Logistics

11.1.2.3.1. provide packaging and shipping management systems

11.1.2.3.2. staff

11.2. Revenue Model

11.2.1. personalize their experience when buying and selling houses

11.2.1.1. help make it a less stressful experience

11.2.2. relating value of the house to commission

11.2.2.1. as the value of the house increases, so does commission because it is harder to sell a house that is in a higher price bracket

11.2.3. SELL HOUSES

11.2.4. Cutting cost by having a more efficient info system

12. Group 306 - City Workforce

12.1. Value Proposition

12.1.1. Providing a service that will satisfy both the employee and the employer because they're paying for both looking for a job and companies looking for employees

12.1.2. Specializing in Operations, human resources and procurement of resources

12.1.2.1. Human Resources

12.1.2.1.1. Replace the HR departments in companies bu efficiently Matching the right person to the right job

12.1.2.2. Operations

12.1.2.2.1. Providing resources in terms of labour to companies

12.1.2.2.2. eliminates the frustration of finding an employee through online mass posting job sites

12.1.2.2.3. website is open 24/7; open hours for easy accessibility

12.1.2.3. Procurement of Resources

12.1.2.3.1. Good matching history with previous companies

12.1.2.3.2. Company has experience in hiring these people

12.1.3. Target market is not huge corporations: it's smaller companies or companies looking for unskilled, cheap and temporary labor.

12.2. Revenue Model

12.2.1. paying a fee to match employees ($) to companies ($)

12.2.2. More than just a job posting

12.2.2.1. Will have description but need to pay more to contact the appropriate employer

12.2.2.2. companies pay for postings on the site

12.2.3. low costs

12.2.3.1. Few people to maintain the site; low cost of labour resources including customer service line

12.2.3.2. no physical store

12.3. New node

13. Group 307: VanRealty

13.1. Value Proposition

13.1.1. Diverse Selection of Property

13.1.1.1. Attracts the full demand

13.1.2. Always dominating the competitive brokers fee

13.1.2.1. Customer pays the least

13.1.3. VanRealty APP

13.1.3.1. View current houses for sale

13.1.3.1.1. Deal of the day

13.1.3.2. Easy accessibility

13.1.3.2.1. To agents

13.1.3.2.2. Prices

13.1.3.2.3. Address

13.1.3.3. Creating a profile

13.1.3.3.1. Allowing VanRealty to cater to the customers personal needs

13.1.3.4. Online auction bidding war

13.1.4. Free Appraisals

13.1.4.1. To encourage sales

13.1.5. Lowest brokers fee in town (commission)

13.2. Revenue Model

13.2.1. (Price of property sold)(Brokers fee) = Revenue

13.2.1.1. $1,000,000 House x 0.02 Brokers Fee = $20,000 Revenue

13.2.1.1.1. Distributed among the company and the agent

14. Move It: Group 316

14.1. Revenue Model

14.1.1. Primary activities: selling the service of moving

14.1.1.1. Sales and Marketing

14.1.1.1.1. Target marketing towards students and immigrants since Vancouver has a large population of both

14.1.1.1.2. Computerized ordering system

14.1.1.1.3. Create branding through recognition of company colours ex. U-Haul's orange

14.1.1.2. Supply Chain (procurement of resources)

14.1.1.2.1. Packing material

14.1.1.2.2. Rolling carts and ramps

14.1.1.3. Inbound logistics

14.1.1.3.1. Storage system

14.1.1.3.2. New warehouse to house fleet

14.1.1.4. Operations

14.1.1.4.1. GPS to track drivers

14.2. Value Proposition

14.2.1. To be the #1 moving company in the city of Vancouver through branding and efficiency in delivering customers contents to their desired location.

14.2.1.1. Create value in our services

14.2.1.1.1. Referral bonus program

14.2.1.1.2. Provide customers with detailed information about their vehicle, movers, and drivers

14.2.1.2. Ensuring trucks are on time and nothing is damaged in the process.

15. Group 317: City Workforce

15.1. Revenue Model

15.1.1. Subscription Revenue Model: City Workforce makes money by charging a small fee to both potential employees (workers) as well as companies who are using City Workforce to seek people out.

15.1.1.1. And because it's only focus on short-term employment opportunities and therefore high turnover rate provide chance to earn more revenue.

15.1.1.2. "Plus" Subscription with enhanced features

15.1.2. Advertising Revenue Model: Companies can post their advertisements on the website to try and increase applicants.

15.1.3. Sales Revenue Model: Online resources to help employees with their job search- books, movies, ect.

15.2. Value Propostition

15.2.1. The key point of the value chain of this company is its technology development . Via its database and internal searching tool, it helps both employees and employers find each other faster.

15.2.1.1. It's different with the traditional manufacturing enterprises, so there is no specific inbound logistics and outbound logistics.

15.2.1.1.1. Efficiently matching employees with companies for short-term recruitment

15.2.2. Marketing and Customer Service are also key things that City Workforce needs to focus on due to its constant communication with people and need to attract different companies and individuals to use their service.

15.2.2.1. Creating a channel in which employees and employers can communicate

15.2.2.2. Marketing: "What can City Force provide to companies and employees?"

16. Group 318- Data Med

16.1. Value Proposition

16.1.1. value chain (ideas)

16.1.1.1. Customer Service

16.1.1.1.1. Customer centered strategy

16.1.1.1.2. Able to fufil customer demands

16.1.1.2. Marketing

16.1.1.2.1. Understanding customer needs

16.1.1.3. Operations Management

16.1.1.3.1. IT

16.1.1.4. Mission: To provide quality health care services in a timely manner while providing an efficient and comfortable environment for patients

16.1.2. Overall Proposition

16.1.2.1. Datamed is a business focused on delivering exceptional quality health care and high quality customer service. They will attract customers by marketing outstanding customer service, patient care and develop a loyal client base by delivering on that promise. Also, they are going to be using IT to further improve their customer service. It can help decrease customer wait times, educate customers about health issues.

16.2. Revenue Model

16.2.1. DataMed generates revenue by providing a wide variety medical services.

16.2.1.1. These services are timely, high quality and focused on patient care.

16.2.1.1.1. Revenue will be generated from emergency procedures as well as follow up care and any other health related services.

17. Group 319: City Workforce

17.1. Value Chain

17.1.1. Inbound Logistics

17.1.2. Operations

17.1.2.1. Fast matching systems between needs and our staff; requires a technological system

17.1.3. Outbound Logistics

17.1.4. Marketing and Sales

17.1.4.1. Better understanding customer needs

17.1.4.2. Leverage connections across countries

17.1.5. Customer Service

17.1.5.1. Customer feedback service

17.1.5.2. New node

17.2. Value Proposition

17.2.1. To provide good quality temporary employees to client firms that allow clients to focus on their core competencies

17.2.1.1. New node

17.3. Revenue Model

17.3.1. Subscription

17.3.1.1. Accessing to some private content and info about companies, employees, ratings, feedback

17.3.2. Sales

17.3.2.1. Commission on contractual agreement (salary)

17.3.3. (Advertising)

17.3.3.1. we could develop our website to gain profits from ads, related to our business

18. Group 320- Good Foods Canada

18.1. Value Proposition

18.1.1. Value-chain

18.1.1.1. Primary activites: - imbound logistic- delivery will be efficient through the use of IT - Outbound logistics- cx can get the products delivered home or they can come into a store to buy them, delivery process will be the use of IT - marketing and sales- advertising via online flyers and paper flyers and radio ads - Customer service- we will have recipes using our products, and reinbursement if they are not happy with the product, deliver their food if they order it online

18.1.1.2. Supporting value activities: - the focus is on procurement state strong relationships will be built with our vancouver based farmers because we are local

18.1.2. we provide high qualityhealthy products at reasonable prices for people concerned with their health and where their food comes from, our products are produced in enviromentally friendly farms not using pesticides or hormones, unlike typical industrialized food. A strong collaboration with local suppliers, who are committed to healthy products, will ensure fresh high quality product

18.2. Revenue Model - sales revenue model: our profit will come from large volume sales through online store and instore

19. Group 315 - DataMed

19.1. Value Proposition

19.1.1. ***Provide Customers with the best service by having the most knowledgeable staff, keeping client information confidential, and having supplies needed on hand

19.1.1.1. Marketing and Sales

19.1.1.1.1. Dealing with patients while they are in the office - fast and accurate service

19.1.1.2. CustomerService

19.1.1.2.1. Keeping customer information confidential

19.1.1.2.2. how receptionist deals with customer complaints and concerns

19.1.1.2.3. Clinics will want to know which prescriptions work the best for certain conditions and symptoms - customer feedback

19.1.1.3. Inbound logistics

19.1.1.3.1. Having proper supplies to meet client demand

19.1.1.3.2. Having the right drugs on hand in the right quantities

19.1.1.3.3. Have a database to keep track of orders and stock

19.1.1.4. Technology Development

19.1.1.4.1. Having the newest, most accurate, and efficient technology to meet patient's needs

19.1.1.4.2. continuously have research and development to make sure clinic is up to date

19.1.1.5. Human Resource mangement

19.1.1.5.1. Doctors and patients have a very personal relationship - need to have staff that is well trained to handle all sort of customers - make customers feel comfortable and safe

19.2. Revenue Model

19.2.1. Sales Revenue Model

19.2.1.1. Giving customers knowledgeable and accurate answers to their problems

19.2.1.1.1. Customers will want the best information since it has to do with there health

19.2.1.2. Medical industries is based of customer service

19.2.1.3. Education is extremely important for increasing revenue

19.2.1.3.1. applying this education to help the clients

19.2.1.4. Excellent Service is extremely important - Knowledge is the key behind service

19.2.2. Affiliate Revenue Model

19.2.2.1. Doctors also make money off of prescriptions

19.2.2.1.1. must be able to support why they are recommending specific medications - can't simply recommend a medication because they will make the most money off of it

19.2.2.2. Give new prescription that work well and that you will make money off of

19.2.2.3. Often have the newest medication in clinics because suppliers of medication want doctors to recommend there new product - portion of the profit made off the prescription goes to the clinic

20. Group 312: MoveIT

20.1. Value Proposition

20.1.1. Offer affordable prices

20.1.2. Customer loyalty developed by excellent customer service (efficient and safe)

20.1.3. Small but specialized moving service (easier to tailor to customer needs)

20.1.4. Matching customer needs - making it easy by supplying manpower (an experienced moving team) - caters to customer's schedules instead of fixed times

20.1.5. How do they attract customers? - appeal to locals in Vancouver, paying attention to students and immigrants (more personalized)

20.1.6. Why do customers choose to do business with them? - local, efficient, safety-guaranteed, flexible (time/schedules/$)

20.1.7. Reliable and on time

20.2. Revenue Model

20.2.1. Sales Revenue Model - Revenue based on how many customers pay for service - Appeal to locals/students/immigrants through word-of-mouth from other satisfied customers, club postings, community center ads, pamphlets and flyers - Recorded on a traditional paper filing system - Can cooperate with student clubs or universities

20.2.2. Affiliate Revenue Model - in future, can offer discounts to repeating customers (especially for students)

21. Group 311: Good Foods

21.1. Value proposition

21.1.1. Bringing quality, organic products to customers while promoting a healthier lifestyle.

21.1.1.1. Offering a diverse selection of local and imported products, benefiting the local economy.

21.1.2. Knowledgeable staff who can help customers with their food choices.

21.1.2.1. More customer service: distributing dietary information cards throughout the store.

21.1.3. Managing Transportation and logistics so produce will always be delivered fresh and on time.

21.2. Revenue model

21.2.1. Online shopping: customers can buy online using credit card and PayPal payments.

21.2.2. Groceries bought in store can be done through self-checkout.

21.2.2.1. New node

21.2.3. Frequent buyer card.

21.2.3.1. Customers can sign up for a frequent buyer card to gain extra benefits and store credit.

21.2.4. Selling organic foods.

22. Group 308: Good Food

22.1. Value Proposition

22.1.1. Support Activities

22.1.1.1. Procurement of Resources

22.1.1.1.1. Analyzing customer trends in having a good idea of what to order, (possible jit system?) where produce is delivered daily.

22.1.1.1.2. Using SCM for better forecasting, measuring the weight of the produce which was sold, and talking to the supplier in ensuring the freshest produce is brought (Automated Communication). Trying to forecast demand and helping communicate with the suppliers, keeping information flowing

22.1.1.2. Human Resource Management

22.1.1.2.1. Training our staff members, in ensuring that they too are educated about the purpose of the organization, and helping them pass on the knowledge to our customers

22.1.2. Primary Activities

22.1.2.1. Marketing and Sales

22.1.2.1.1. Primary Activities. Marketing and Sales is our value proposition, educating our customers on the benefits of healthy living and giving them a complete shopping experience by helping them making positive choices. Ensures in helping with repeat customers

22.1.2.1.2. Trying to create a community experience,almost local place and creating your identity. You are what you buy

22.1.2.1.3. Educating our customers on the benefits of healthy living and giving them a complete shopping experience by helping them making positive choices. Helps in ensuring repeat customers

22.1.2.2. Inbound Logistics

22.1.2.2.1. Our value proposition is that we offer fresh food and we accomplish this by having a good logistics system as it is a perishable good we are selling. Involves the use of support activities to ensure that we are always having the freshest produce. Everything in terms of value chain is all inter-connected with each other in ensuring that our value proposition is met successfully to create a revenue model

22.2. Revenue Model

22.2.1. Sales Revenue.Selling people the food and the experience (part of our sales and marketing value proposition)We are selling the product (organic food) as well as the experience of the lifestyle (part of our value propositions)

23. Group 309 MoveIT

23.1. Value Proposition

23.1.1. Main focus is on Operations

23.1.2. Focus on availability (a moving truck will be available if booked a week in advance)

23.1.3. For this to happen, we need a good scheduling system that is efficient and dependable

23.1.4. Focus on quality of service (over quantity) - may have higher costs, but pricing is not our main focus

23.1.4.1. supply speciality company boxes to customer in order to ensure that highest protection is available

23.2. revenue model

23.2.1. Sales based - service (pricing with base fee (depending on size of truck required) with per kilometer fee that will help charge distance)

24. Group 310

24.1. Value Proposition

24.1.1. INBOUND LOGISTICS: How we convince applicants and companies to come to us.

24.1.1.1. INBOUND: Free for the customer means easier for them to get started, low commitment

24.1.2. OUTBOUND LOGISTICS: How we pair companies and applicants together, and thus provide value.

24.1.2.1. OUTBOUND: Matching jobs to specific applicants from a vast network (supply chain)

24.1.2.2. OUTBOUND: Low information lag because the online model allows instant updating.

24.1.2.3. OUTBOUND: We provide the largest number of jobs available through our vast international network, and the most diversity in available qualified applicants

24.1.3. OPERATIONS: IT that allows us to deliver a strong and friendly user interface.

24.1.3.1. Multiple file formats for import of resume, pdf, doc, etc

24.1.3.2. Easier for companies to filter out the skills that the companies really want

24.1.3.3. Aps allow regular interaction

24.1.3.4. New node

24.1.4. Customer Service

24.1.4.1. Trained help and webinars aid with building resumes and developing soft skills

24.2. Revenue Model

24.2.1. Advertising

24.2.2. Transaction Fee

24.2.3. Subscription fee (potential)

24.2.3.1. To enhance the quality of the applicants

24.2.4. Commisions: A percentage of pay for work done.

25. Group 304: VAnalyst

25.1. 1) Value Proposition

25.1.1. Simple Financial Help

25.1.1.1. Build customer loyalty and trust by offering a personal relationship with a certified advisor

25.1.1.2. Personal Wealth Management - Saving and planning for today, tomorrow and the future

25.1.1.3. - history of strong returns and steady growth of our clients investments for our clients we will help you grow your net-worth while planning for you to live your life, the way you would like to

25.1.1.4. Professional Investors who analyze the markets daily to ensure the investments are doing well and we are optimally placed in the market - They are available to offer our clients personal advise daily

25.2. 2) Revenue Model

25.2.1. A flat fee for funds invested, followed by a back end commission on all profitable returns on the investments. On the sale of sound financial advice selling - Mutual Funds, Stocks, Commodities, insurance policies

25.2.1.1. Keeping the customers up-to-date of their investments by offering customized reports online and through mail

25.2.2. Hourly fees for estate planning, and other life planning services

26. Group 303

26.1. VALUE PROPOSITION

26.1.1. Provide QUALITY SERVICE to find the best houses :)

26.1.1.1. PROFESSIONAL MARKETING

26.1.1.1.1. provide QUALITY, UPDATED INFORMATION for customers via WEBSITE (IT): statistics, housing market conditions, economic conditions, updated listings, etc

26.1.1.1.2. have a list of QUALIFIED REALTORS that can assist us in getting home ready for the market.

26.1.1.1.3. Choose specific housing MARKETS that customers want: have appropiate houses for appropiate markets (eg: luxury vs budget houses vs condos)

26.1.1.1.4. professionally designed information package to floor plans and full internet exposure

26.1.1.1.5. satisfy customer specs: sq feet, bedroom/bathroom amounts, location etc

26.1.1.2. PROFESSIONAL SALES

26.1.1.2.1. Hire people with previous sales expertise in order to draw initial skeptics in

26.1.1.2.2. HOW to PROMOTE QUALITY?: Advertise various awards and accolades to help draw in more customers

26.2. REVENUE MODEL

26.2.1. AKA: Sales Revenue Model

26.2.1.1. each realtor receives commission for the houses they sell

26.2.1.2. MAIN SOURCE: Website promotion

26.2.1.2.1. Attracts customers TO INQUIRE

26.2.2. Advertising Revenue Model (?)

26.2.2.1. receive fees for advertisements posted on website

26.2.2.2. Revenue for ad space on property signs

26.2.3. Subscription Revenue Model

26.2.3.1. For access to exclusive listing, buyers have to pay subscription fee per time period.

26.2.3.1.1. JUSTIFY: will it work? Will customers think it's worth it

26.2.4. MAIN REVENUE MODEL: Transaction Fee Revenue Model

26.2.4.1. Take commissions on home purchase and sale

27. New node

28. New node

29. New node

29.1. New node

30. New node

31. New node

32. New node

33. New node