Chapter 7: Customer Service

Get Started. It's Free
or sign up with your email address
Rocket clouds
Chapter 7: Customer Service by Mind Map: Chapter 7: Customer Service

1. What is Customer Service?

2. Good Customer skills are needed

2.1. The Selling Process

2.1.1. Appraoching Customers Types of Approaches Greeting approach

2.1.2. Making a Sales Presentation Find out what the customer's needs Presentation of Product

2.1.3. After-Sales Service Types of After-Sales Services Providing repairs,maintenance and warranty service