1. Finance Department Matt
1.1. CFO (Alan)
1.1.1. A/P
1.1.1.1. Matt
1.1.2. A/R
1.1.2.1. TBD
1.1.3. Payroll
1.1.3.1. Matt
1.1.4. Strategy & Budget
1.1.4.1. Eli/Alan/Matt
1.1.5. Tax & Accounting
1.1.5.1. Nimlb
1.1.6. Bookkeeping
1.1.6.1. NImble (Contracting)
1.1.7. Reporting (Matt)
1.1.7.1. Nimbl
1.1.8. Banking Relationships (Matt)
2. Marketing Department Eli
2.1. Marketing Growth Strategy (Eli)
2.1.1. Business Development (Eli/Pudge/Matt)
2.1.2. Partnerships / Joint Ventures (Eli/Matt/Pudge)
2.1.3. National Coaches Alliance
2.1.3.1. Organization/Growth (Eli)
2.1.3.1.1. Sam
2.1.3.2. Brand/Vision/Speakers (Pudge)
2.1.4. Athletes Weekly Call Series (Eli)
2.2. Marketing Operations Manager (Eli)
2.2.1. Design (Eli)
2.2.1.1. Print Design
2.2.1.1.1. Siena
2.2.1.1.2. Meghan (freelancer)
2.2.1.2. Web Design
2.2.1.2.1. Siena
2.2.1.2.2. Freelance (Virtual Employee)
2.2.1.3. Landing Pages
2.2.1.3.1. Siena
2.2.1.3.2. Meghan (freelancer)
2.2.2. Social Media (Eli)
2.2.2.1. Admin/Engagement (Siena)
2.2.2.2. Content (Siena/Sam)
2.2.2.3. Content (Siena/Sam)
2.2.3. Video
2.2.3.1. Video Editing
2.2.3.1.1. Freelance (Virtual Employee)
2.2.4. Written Copy (Eli)
2.2.4.1. Eli/TBD
2.2.5. CRM Management (Eli)
2.2.5.1. Outbound Marketing Campaigns
2.2.5.2. Trip Funnels
3. Sales Department Eli
3.1. Sales Director (Eli)
3.1.1. Trip Pricing (Eli)
3.1.1.1. Trip Pricing
3.1.1.2. Discount Strategy
3.1.1.3. Commission Management
3.1.2. Sales Management (Eli)
3.1.2.1. Sales Systems
3.1.2.1.1. Software Tools
3.1.2.1.2. Processes
3.1.2.2. Staff MGMT (Eli)
3.1.2.2.1. Training (Eli)
3.1.2.2.2. Paid Sales Rep Team
3.1.2.2.3. Sport Coaches/Directors
3.1.2.3. Sales Material
3.1.2.3.1. Presentation Slides
3.1.2.3.2. Itinerary
3.1.2.3.3. Flyer
3.1.2.3.4. Email Templates
3.1.2.4. Reporting
4. Travel Department Tonya
4.1. Director of Travel (Tonya)
4.1.1. Hotel Manager (Tonya)
4.1.1.1. Hotel Contract Management
4.1.1.1.1. Execution
4.1.1.1.2. Reductions/Deadlines
4.1.1.1.3. Rooming Lists
4.1.2. Flight Manager Tara
4.1.2.1. Flight RFPs
4.1.2.2. Flight Contract MGMT
4.1.3. DMC Manager (Tonya)
4.1.3.1. Negotiation
4.1.3.2. DMC Contract Management
4.1.3.2.1. Execution
4.1.3.2.2. Deadline MGMT
4.1.3.3. Tour Manager Hiring (Eli)
4.1.4. Travel Finance (Matt)
4.1.4.1. Budget Management (Tonya)
4.1.5. Itinerary Design (Eli)
4.1.5.1. Conceptual Design
4.1.5.2. Tour Leader Final Itinerary
4.1.6. Specialty Travel (Dana)
4.1.6.1. Corporate
4.1.6.2. Trip Extensions
4.1.6.3. Leisure Groups
4.1.7. Travel Information Management (Tara)
4.1.7.1. Retrieve Data From Support
4.1.7.2. Flight Lists
4.1.7.3. Hotel Lists
4.1.7.4. DMC/Traveler Lists
4.1.7.5. Special Requests
4.2. International Sports (Eli)
4.2.1. Scheduling
4.2.2. Networking
4.2.3. Compensation
5. Support Team
5.1. Director of Support (Jason)
5.1.1. Registration
5.1.1.1. Payments (Jason)
5.1.1.1.1. Manage Late Payments
5.1.1.1.2. Transfer Funds
5.1.1.2. Reg Page Set Up (Jason/Rich)
5.1.1.3. Traveler Requests / Changes (by rep)
5.1.1.4. Onboarding
5.1.1.4.1. Welcome Call
5.1.1.4.2. Newsletter
5.1.2. Team Management (Jason)
5.1.2.1. Sam
5.1.2.2. Wojo
5.1.2.3. Jason
5.1.2.4. Devin
5.1.3. Tools
5.1.3.1. Live Chat
5.1.3.1.1. FreshChat
5.1.3.2. Ticketing System
5.1.3.2.1. Freshdesk
5.1.3.3. FAQ
5.1.4. Reporting
5.1.4.1. Weekly Meeting
5.1.5. Strategy
5.1.5.1. Raving Fan Policy
5.1.5.2. Speed
5.1.5.2.1. Competition
5.1.5.3. Ownership
5.1.5.3.1. Whoever finds it, owns it
5.1.6. Newsletters/Monthly Live Calls
6. Executive Team Pudge, Matt, Eli
6.1. General Counsel (O'Kelly McWilliams)
6.2. HR
6.2.1. Hiring Manager (Pudge)
6.2.2. Employee Contracts (Matt/Eli)
6.2.3. Partner Agreements (Matt)
6.3. Business Strategy (Pudge, Matt, Eli
6.4. Visionary - Pudge
6.5. CRO / CMO - Eli
6.6. President - Matt
6.7. Coaching/Mentorship (Todd)
6.7.1. Vision, Growth, Message, Leadership, Communication
7. Operations & Admin Department Multiple Leaders (broken out)
7.1. Operations & Project Manager (Rich/Matt)
7.1.1. Data Administration
7.1.1.1. Asana Projects
7.1.1.1.1. Trip Launch Checklist
7.1.1.2. Travel
7.1.1.2.1. Transfer Info to travel department (flight, hotel, excursions, ages, etc)
7.1.1.3. Apparel
7.1.1.3.1. Transfer sizes to apparel side
7.1.2. Team Meetings (Eli)
7.1.3. Office (Matt)
7.1.4. Team Communication
7.1.4.1. Asana
7.1.4.1.1. set up different asana tasks and know how to locate various items if people need help
7.1.4.2. Whatsapp
7.1.4.2.1. help with setting up groups
7.1.5. Trip Launch Project
7.1.5.1. Team Meetings
7.1.5.1.1. Delegation
7.1.5.1.2. Project Checklist Review
7.1.5.2. Collaboration
7.1.5.2.1. centralizing data, team information and content
7.1.6. Operations Manual Creation
7.2. Pre-Trip (TBD)
7.2.1. Ops Manager
7.2.1.1. Ops Training
7.2.1.1.1. Pre-Trip Checklists
7.2.1.1.2. Live Demo
7.2.1.2. Pre-Trip Meetings
7.2.1.2.1. Timeline & Scheduling
7.2.1.3. Ops Staffing (Pudge mostly)
7.2.2. Apparel Manager (Beth)
7.2.2.1. Sizing
7.2.2.1.1. try-ons
7.2.2.1.2. returns
7.2.2.2. Delivery Team
7.2.2.2.1. work with ops / support
7.3. Special Projects & Events (Eve)
7.3.1. MVP Team Events
7.3.2. Fundraiser Manager (Eve)
7.3.2.1. Send TIckets
7.3.2.2. Award Prizes
7.3.3. MVP KickOff Party
8. IT Department Rich
8.1. Director Of IT (Rich)
8.1.1. Website Management (Rich)
8.1.2. Software/App Management (Rich)
8.1.2.1. CRM
8.1.2.2. Registration
8.1.2.3. Contract MGMT
8.1.3. IT Strategy (Rich)
8.1.4. Systems Architect (Rich)
8.1.5. Automation (Rich)
8.1.6. Integrations (Rich)
8.1.7. Locker Room 'Team Intranet' - Rich