Mizaru Good Practice Guide

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Mizaru Good Practice Guide by Mind Map: Mizaru Good Practice Guide

1. Guidance for hosts

1.1. Using and managing lay-outs

1.1.1. The purpose of layouts

1.1.2. Who can change layouts

1.1.3. Choosing an appropriate layout

1.1.4. Creating a new layout

1.1.5. Managing layouts

1.2. Assigning and changing roles

1.2.1. Understanding the privileges that go with different roles

1.2.2. Key tips for assigning roles

1.3. Managing Pods

2. Technical considerations

2.1. Dealing with technical problems

2.1.1. Audio and video problems No audio or video Audio feedback / echo Audio lag Too many participants talking simultaneously

2.1.2. Connectivity problems Joining a session Intermittent connection

2.1.3. Computer problems

2.2. Options for audio & video devices

2.2.1. Personal devices Combined headsets/microphones Combined desktop web-cam and microphone

2.2.2. Group devices Group audio-conferencing devices Wireless audio devices High-end web-cam Digital video cameras Directional microphones

3. Scenarios for use of Mizaru

3.1. Teaching, learning and assessment

3.1.1. Tutorials, seminars and study sessions

3.1.2. Student project work

3.1.3. Guest speakers

3.1.4. Assessors and verifiers

3.1.5. Learning programme design

3.1.6. Workshops

3.1.7. Mentoring

3.1.8. Virtual labs

3.1.9. Learning programme design

3.2. Office / collaborative / project working

3.2.1. CPD & training

3.2.2. Virtual office

3.2.3. Meetings

3.2.4. Workshops

3.2.5. Brain-storming ideas for a new education programme specification or a new project

3.2.6. Preparing a funding bid

3.2.7. Meetings with partner institutions in scenarios of collaborative provision

3.3. Conferences

3.3.1. Totally online conferences

3.3.2. Combined physical & virtual conferences

3.4. Partnership working

3.5. Public and community engagement

4. Protocols, compliance and terms of use

4.1. Key protocols for acceptable use

4.2. Data protection and privacy

4.3. Copyright

5. Introduction

5.1. What is Mizaru?

5.1.1. Online system to support collaboration in real time Audio-conferencing Video-conferencing Real-time polling and quizzes (including multiple choice questions) Screen and document sharing Text chatting (messaging) Playing of audio and video files Whiteboard (a shared space that everyone can see, allowing participants to draw/write on) Shared web browsing - called “web tour” (allowing all participants to follow one person as they browse the web) Break-out rooms (for small-group discussions and collaboration) Note taking Recording of sessions allowing playback at a later time Exchange files

5.2. In what situations can Mizaru be used effectively?

5.2.1. Key drivers for using Mizaru Participants are geographically dispersed e.g. in distance learning, work-based learning scenarios Needing to build a community of collaborative distance learners Situations where it is difficult to get participants to attend a face-to-face session, particularly at short notice You wish to improve efficiency and keep session costs to a minimum by e.g. by avoiding travel time and costs Situations where travelling is difficult or costly for participants e.g. in poor weather conditions, transport strikes Situations where you require participants to engage with different learning models and computer-based learning activities e.g. polls, discussions, multimedia applications, web-browsing Situations where you want students to develop their Digital Literacy skills You wish to minimise impact on the environment

5.2.2. Typical scenarios of use Conferences Totally online conferences Combined physical & virtual conferences Teaching, learning and assessment Tutorials, seminars and study sessions Student project work Guest speakers Assessors and verifiers Learning programme design Workshops Mentoring Virtual labs Learning programme design Office / collaborative / project working CPD & training Virtual office Meetings Workshops Brain-storming ideas for a new education programme specification or a new project Preparing a funding bid Meetings with partner institutions in scenarios of collaborative provision Conferences Totally online conferences Combined physical & virtual conferences Partnership working Public and community engagement

5.2.3. Minimum technology requirements Computer Connection Audio/video devices

5.2.4. Minimum skills Hosts Presenters Participants

5.3. Advantages and disadvantages of using Mizaru

5.3.1. Advantages It can help build learner peer collaboration and a sense of community, particularly with distance learning/work-based learners. It can be used to support a wide range of teaching/learning methods and styles, potentially in highly engaging and collaborative forms. Recording of sessions allows learners to access them anytime e.g. to help re-enforce the learning and all participants can save the Whiteboard, text-chats, screen images etc. It allows external participants to cost-effectively participate live in sessions e.g. external experts, external examiners, mentors, supervisors, assessors and interviewees. It extends geographical reach - to anyone with an Internet connection and computer. It provides greater flexibility to arrange sessions cost-effectively without participants having to travel, as well as providing potential savings in travel costs. It can be used in a multitude of ways in addition to teaching, learning and assessment e.g. to support collaborative working (thereby potentially increasing staff efficiency), running of online conferences, socialising, staff professional development and “web-casting” of workshops, seminars, interviews etc. It can be combined and integrated (or "blended") with other e-learning methods e.g. VLEs, asynchronous discussions, wikis. It is a multi-platform device e.g. PCs, Apples, Linux-based, Tablets systems therefore most participants are likely to be able to access it.

5.3.2. Disadvantages Unsatisfactory meeting sessions can result from poor preparation in respect of technology set-up, training (for hosts, presenters and participants) and meeting design. Using an online system where other methods e.g. face-to-face would be more appropriate

5.4. The need for this Guide - a focus on engagement

5.4.1. Learning and familiarisation with Adobe Connect There is a need to learn and become familiar with a range of tools within Adobe Connect so that their use becomes second nature. A good analogy is with driving a car - once people have mastered the use of the controls, they become second nature, but in the early days of learning, one has to consciously think about using the controls such as the clutch pedal.

5.4.2. Technical issues There can be technical problems, particularly for those who have not experienced Adobe Connect previously. Sorting out such problems out can eat into the time of a live session and become frustrating for everyone. Audio/video issues are the most likely source of technical problems.

5.4.3. Preparing, structuring and planning Elluminate sessions It is not unusual for those running an Adobe Connect session to prepare insufficiently, structure and plan their session. It could be said that Elluminate has a tendency to “amplify” either existing good or bad practice and poor preparation is likely to be “exposed” in the virtual environment.

5.4.4. Drawing on existing good practice Users can have a tendency not to draw on what is basic good practice in more traditional scenarios and apply it within the Adobe Connect environment. In other words, if a tutor is effective at running workshops and seminars that engage students, they should draw on their practice and techniques and apply them appropriately within the Elluminate environment.

5.5. Help and support resources

5.5.1. College resources Guides and support materials Recorded examples of Mizaru sessions Technical support Application support User group forum

5.5.2. Adobe Connect resources Adobe Connect Help Basics of Adobe Connect Troubleshooting Adobe Connect Adobe Connect User Community Adobe Connect tutorials Other relevant Adobe tools Adobe Presenter Adobe Connect Add-in Adobe Connect Add-in for Microsoft Outlook Adobe Flash Player

5.5.3. Mizaru resources

5.6. Key terminology

5.6.1. Blended learning

5.6.2. Adobe Connect

5.6.3. Meeting

5.6.4. Layout

5.6.5. Pod

5.6.6. Screen sharing

5.6.7. Document sharing

5.6.8. Whiteboard

5.6.9. Poll

5.6.10. Webcam

6. Overview of Mizaru

6.1. Roles and their associated privileges

6.1.1. The three key roles and their privileges Hosts Presenters Participants

6.1.2. How to change roles

6.2. Key meeting features

6.2.1. Audio and video-conferencing Seeing and listening to others Speaking and showing your webcam video

6.2.2. Pods and layouts Sharing content Sharing your desktop and applications Sharing documents Sharing whiteboards Exchanging files Shared web-browsing Polls Questions and answers Text-chatting Recording notes How pods are arranged on the screen by Hosts Break-out rooms

6.2.3. Recording and saving meeting content

6.2.4. Accessibility features

7. Learning and familiarisation with Mizaru

7.1. Preparing your system

7.1.1. Your computer Minimum hardware specification Minimum software specification

7.1.2. Audio and video devices Preferred devices Combined headset and microphone Webcam Other audio devices Other video devices

7.1.3. Your connection Minimum connection specification

7.1.4. Checking your system for Mizaru compatibility

7.2. Learning from the Adobe Connect resources

7.2.1. Recorded training materials

7.2.2. Guides

7.3. Connecting to Mizaru

7.3.1. Connect before a meeting starts to check your technology works What to do if you cannot connect Run the audio setup wizard Test your audio and video

7.3.2. Introduce yourself Raising your hand Text-chat

7.4. Practicing with Mizaru

7.4.1. Participants

7.4.2. Presenters

7.4.3. Hosts

8. Learning to be an effective Participant

8.1. Key principles

8.2. Tips and hints

8.3. Things to avoid

9. Designing for engagement - for presenters

9.1. Key principles to follow

9.1.1. Define purpose and outcomes Define session purpose Define session outcomes Ensure alignment with wider contextual and linked activity objectives

9.1.2. Structure, plan, prepare & design for participant engagement Participant interaction should be a core and frequent element of the structure Segment into a series of components to include combinations and permutations of e.g. Presentations (by moderators and participants) Demonstrations (by moderators and participants) Polls and quizzes Discussions Individual or collaborative group activities e.g. creation of content Feedback (from moderators and participants) Link and align session with wider contextual and linked activities (before and after the session) Allow for alternative pathways dependent upon participant feedback, choice and polls/quizzes Materials should be pre-prepared

9.1.3. Define roles and responsibilities Roles and responsibilities need to be clearly defined and communicated to all participants Responsibilities typically include: Leading Facilitation Presentations and demonstrations identifying, acknowledging, capturing and consolidating ideas, information and knowledge and feeding these back into the session and the wider contextual activities Technical support In small groups, several of these responsibilities could be taken on by one (experienced) moderator, though for larger groups they may need to be shared by more than one moderator

9.1.4. Ensure processes exist for identifying, acknowledging, capturing and consolidating ideas, information and knowledge Define and communicate to all participants the processes for identifying, acknowledging, capturing and consolidating ideas, information and knowledge Define processes for feeding back into the session and feeding into wider contextual activities

9.1.5. Be creative and innovative Adopt a creative and innovative approach to the design and delivery of sessions Aim for continuous improvement in the practice of using Mizaru

9.2. Your first session - keep it simple

9.3. LT&A scenarios for using Mizaru

9.3.1. Tutorials, seminars and study sessions

9.3.2. Student project work

9.3.3. Guest speakers

9.3.4. Assessors and verifiers

9.3.5. Learning programme design

9.3.6. Workshops

9.3.7. Mentoring

9.3.8. Virtual labs

9.3.9. Learning programme design

9.4. Using Mizaru in other scenarios

9.4.1. Learning programme design and development

9.4.2. Office / collaborative / project working

9.4.3. Online conferences and workshops

9.4.4. Public and community engagement

9.5. Dealing with key challenges

9.5.1. Information overload and multi-tasking

9.5.2. Difficult participants

9.5.3. Dealing with large student numbers