Platform
by Monica Alagirisamy
1. hospital reports
1.1. patient details
1.2. health condition
1.3. personal doctors
1.4. Can provide clarity on medications and prescriptions (Prevent missing doses due to work schedules); Know what signs to watch out for
1.5. Potential issue with this is that all hospitals and clinics would be required to use this to be effective (Otherwise too many systems to keep track of)
1.6. medical history (past operations/major illnesses)
1.7. Allergies for particular medicine or food
1.8. How can we maintain accurate and timely communication between staff and consumers
1.8.1. Consumers can have lack of literacy
1.8.2. Consumers may have sensory or hearing impairments and language barriers
1.8.3. absence of a particular care provider
1.9. special care in pandemic situations
1.10. in order to give customers the best medical care we need to make it easier for the doctors to access the data of the patients. we need to chat with doctors and find out which vitals are necessary to access and we can use iot solutions for that. Second part is symptoms. We can make a regular survey for patients can fill regarding how they are feeling health wise plus an emergency button to talk with a physician directly in emergency situations. Clustering and catagorising the customers on the basis of their medical history and age might be useful. For example if a consumer has a history of cardiac complexities we can surely track their heart rate and vitals and give that access to the physicians. But someone with diabetics will have access to their specialist asap. What is different about this solution is that we are minimizing the diagnosis part for the doctors so they can focus as much as possible on the emergency not to diagnose what the problem at hand is.
2. database required
2.1. Where would you store all this data? Security issues
2.2. Costs for storing this data (Will there be backup files)
2.3. Permission/ Accessibility to certain data (different levels of access)
2.4. protection of data from cyber attacks
2.5. Very expensive problem to solve. We need one on shore data base as backup and one offshore as the main database as they are cheap. We can outsource the data security part to offshore to keep the cost minimum. We can rely on india/ israel for data management. and cyber security for russia and israel. Singapore has pretty good reputation when it comes to storage with great quality included. China has cheaper solutions however there are data breach concern and cloud storage can be our backup for this issue.
3. increase in the old age pouplation
3.1. Demand for aged care will go up
3.2. We might look into other countries who faces similar issues. Japan is a country which has the highest number of old people how countries like these has tackled these issues around old age care we can research and implement in our solution.
4. Diversity
4.1. How can we support consumers to express their culture, diversity and identity they want?
5. range of care and services offered
5.1. Basic toiletries
5.2. Bathing & showering
5.3. cleaning and laundry
5.4. Eating, dressing, moving & communicating
5.5. Emergency assistance
5.6. Furnishings & bedding
5.7. emotional support
5.8. Individually tailored care program
5.9. Meals
5.10. Social activities
5.11. Transport to & from social activities
6. lot of paperworks
6.1. Different types of Checklists and Forms (Refer to National Caregivers Library)
6.2. Caregiver's Log, Keeping Track of Side Effects, Weekly Medicine/Rehab, Social Service Checklist, Funeral Planning etc
6.3. Know which payment/service the elderly is on (ie. Essential Medical Equipment)
6.4. Documents such as HIPAA Authorization form, Power of Attorney and Advance Health Care Directive can help caretakers receive status updates and such that would otherwise be not allowed by law
6.5. two issues can be solved in the first stage: 1. none has the time to read all the terms and conditions. we can point out the most important terms and conditions in summery videos withing the document. where if they dont understand something they can click on it and they will have a better understanding of the jargon used by the documentation team. 2. seek help from law enforcement groups or authorities to find out recent cases where the companies where sued on the grounds of misunderstanding with terms and condition and help the elderly to understand better what choices they have in terms of care providors.
7. booking appointments
7.1. dieticians
7.2. doctors
7.3. therapist
7.4. hair dressers
7.5. Family members and friends
7.6. Social events
7.7. transport
7.8. Possible solution having a portal for easy appointment booking for the elderly. Examle: hotDoc. When activity is selected we can help them to book in three clicks.
8. Abuse of elderly
8.1. Presence of dementia & cognitive behavioural problems
8.2. Potential neglect of nutrition, unmanaged pain and urinary incontinence and falls
8.3. Limitation of a consumer choice
9. lack of staff workers
9.1. ageing aged care workforce
9.2. excessive work demands and time pressure
9.3. issues around workload, staffing and teamwork
9.4. low pay, job security, no guaranteed hours and decreased opportunities for promotion.
9.5. retaining existing staff and attracting new staff to the sector
9.6. volunteer services(if any)
9.7. forecast the number of new employees required n future
9.8. Not 100% sure if we need to solve that through our platform. But we can do one thing get feedback monthly and find out the traits and characteristics of the most popular and notable workers and make a shadow worker profile and over the years we can find out which workers are more suitable for the job. The HR team can be helped immensely and make the hiring procedure easier for the future. Social media platform linkedin does a similar approach to suggest you new connections by making a shadow account and suggests you who might be the best connection for you.
10. cost of residential aged care
10.1. depends on many factors
10.1.1. their current financial situation
10.1.2. type of care required
10.1.3. the provider
10.1.3.1. Government-subsidised aged care homes
10.1.3.1.1. receiving packages from the government for Government-subsidised aged care homes
10.1.3.2. private aged care