ITM Agent Health

1. Decom/New Build

1.1. Sharepoint

1.1.1. API query

1.1.1.1. Server status

1.1.1.1.1. Pre-prod

1.1.1.1.2. Prod

1.1.1.1.3. Decommissioned

2. MS_Offline

2.1. Windows

2.1.1. Ping

2.1.1.1. Unreachable

2.1.1.1.1. Clear Offline Entry after 7 days

2.1.2. Service Status

2.1.2.1. Running

2.1.2.1.1. Restart OS Agent Service

2.1.2.2. Stopped

2.1.2.2.1. Start OS Agent Service

2.1.2.3. Running - New Hostname

2.1.2.3.1. Clear Offline Entry

2.2. Unix/Linux

2.2.1. Ping

2.2.1.1. Unreachable

2.2.1.1.1. Clear Offline Entry after 7 days

2.2.2. No root access

2.2.2.1. Open Ticket to Unix Team

3. New node