Network & UCC

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Network & UCC by Mind Map: Network & UCC

1. CX Solutions

1.1. Omni-channel Contact Center

1.1.1. Ring Central

1.1.2. Anywhere365

2. Network

2.1. Solutions

2.1.1. Zero Trust/SASE Network-as-a-Service

2.2. Services

2.2.1. Consultancy

2.2.1.1. Network Optimization

2.2.1.2. Network Transformation

2.2.1.3. Network Optimization

2.2.2. Assess, Design, Build

2.2.2.1. Network Modernization

2.2.2.2. Network Assessment

2.2.2.3. Network Security

2.2.2.4. Wireless

2.2.2.5. IoT

2.2.2.6. Voice and Video

2.2.3. System Integration Services

2.2.3.1. Wireless Network

2.2.3.2. Enterprise Lan

2.2.3.3. Wan/SD-Wan

2.2.4. Digital Transformation Services

2.2.4.1. Legacy Network Migrations to SDN & Cloud based networks

2.2.4.2. On-Premise Servers to private/public cloud

2.2.5. Managed Services

2.2.5.1. Managed Enterprise Network Services

2.2.5.2. Network operations Center

2.3. Technologies

2.3.1. Network Solution Environment General

2.3.1.1. Wired & Wireless Networking

2.3.1.2. Network Security

2.3.1.3. Data Center

2.3.2. Cisco

2.3.2.1. Nexus

2.3.2.2. Catalyst

2.3.2.3. ISR

2.3.2.4. ASR

2.3.2.5. Meraki

2.3.2.6. Viptela

2.3.2.7. Iwan

2.3.2.8. ASA/NGFW

2.3.2.9. WLC

2.3.2.10. Prime

2.3.2.11. SDA

2.3.2.12. ACI/Cisco DC

2.3.2.13. NAC - ISE

2.3.2.14. Managed Networking (Meraki, Secure X)

2.3.3. HPE Aruba Specific

2.3.3.1. Aruba Switch Wired

2.3.3.2. Aruba Switches wireless

2.3.3.3. Aruba ClearPass

2.3.4. Arista

2.3.4.1. Arista Switches

2.3.4.2. Arista Data Center

2.3.5. VMware

2.3.5.1. NSX

2.3.6. Citrix

2.3.6.1. Netscaler ADC

2.3.6.2. Netscaler SD-Wan

2.3.6.3. NetScaler Unified Gateway

2.3.6.4. NetScaler AppFirewall

2.3.7. F5

2.3.7.1. Big-IP

2.3.7.2. ADC Services

2.3.8. Other

2.3.8.1. Juniper Switches

2.3.8.2. Riverbed Wan Optimizer

2.3.8.3. SD-Wan - Viptela

2.3.8.4. SD-Wan - Silverpeak

2.3.8.5. SD-Wan Velo Cloud

2.3.8.6. BigSwitch

2.3.8.7. Data Center Networking- Arista

2.3.8.8. Data Center Networking - ACI, Nexus, etc

2.3.8.9. Cloud Security (Umbrella etc)

2.3.8.10. IronPort WebEmail

2.3.8.11. Cloud Networking (VPV etc)

2.3.9. Non core networking

2.3.9.1. Juniper

2.3.9.2. Dell

2.3.9.3. Sonic Wall

2.3.9.4. Fortinet

2.3.9.5. Aerohive

2.3.9.6. Cradlepoint

2.3.9.7. Ruckus

3. Edge & IoT

3.1. Solutions

3.1.1. Secure Access Service Edge (SASE)

3.1.2. IIoT Services

3.1.3. IoT Energy Management Solutions

3.2. Services

3.2.1. Install

3.2.2. Maintain

3.2.3. Supply Chain

3.2.4. Financing

3.2.5. Technical Contact Center

4. UCC

4.1. Microsoft Teams

4.1.1. Deployment, Security and Goverence

4.1.1.1. Managed Services

4.1.1.1.1. End to end network quality monitoring

4.1.1.1.2. Proactive quality management and administration

4.1.1.1.3. Ongoing adoption engagements

4.1.1.1.4. IT service management

4.1.1.1.5. M365 cross-workload offering (security, Compliance, modern desktop)

4.1.1.2. Professional Services

4.1.1.2.1. Consulting

4.1.1.2.2. Skype to Teams Migrations

4.1.1.2.3. Workshops, Strategy, and Roadmap assessment for Teams

4.1.1.2.4. Security and Compliance evaluation and configuration.

4.1.1.2.5. Network and Active Directory Readiness

4.1.1.2.6. Adoption and Change management Services (ACM).

4.1.1.2.7. Program and Project Management Support

4.1.2. Voice Calling and Meeting

4.1.2.1. Consulting

4.1.2.2. License right sizing and support

4.1.2.3. Meetings, conference and live events

4.1.2.4. PSTN calling enablement with call plan

4.1.2.5. Phone system with Direct Routing

4.1.2.6. Microsoft Certified Devices and endpoints

4.1.2.7. PBX Integration (Call2Teams distributor license)

4.1.3. Omni - Channel Cloud Contact Center for Teams

4.1.3.1. Solution resale

4.1.3.2. Installation services

4.1.3.3. Tier 1 support

4.1.3.4. Tier 2 support

4.1.4. App Dev

4.1.4.1. Customize & extend the Teams platform to build tailored Teams workspaces/apps to meet specific customer needs.

4.2. RING CENTRAL

4.2.1. Phone Service

4.2.2. Video Conferencing

4.2.3. Team Messaging

4.2.4. SMS Services

4.2.5. Fax

4.2.6. Direct Routing

4.3. Cisco

4.3.1. Professional/managed Services

4.3.1.1. Unified Communications on UCS Server

4.3.1.2. Cisco Voice

4.3.1.3. Cisco CMS and Video Conference

4.3.1.4. Collaboration Edge

4.3.1.5. Contact Center

4.3.1.6. Collaboration

4.3.1.7. Business Telephony

4.3.1.8. Hybrid, Cloud On Premise Deployement

4.3.1.9. Room Based and Immersive Systems

4.4. AWS

4.5. GOOGLE