Network & UCC

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Network & UCC by Mind Map: Network & UCC

1. CX Solutions

1.1. Omni-channel Contact Center

1.1.1. Ring Central

1.1.2. Anywhere365

2. Network

2.1. Solutions

2.1.1. Zero Trust/SASE Network-as-a-Service

2.2. Services

2.2.1. Consultancy Network Optimization Network Transformation Network Optimization

2.2.2. Assess, Design, Build Network Modernization Network Assessment Network Security Wireless IoT Voice and Video

2.2.3. System Integration Services Wireless Network Enterprise Lan Wan/SD-Wan

2.2.4. Digital Transformation Services Legacy Network Migrations to SDN & Cloud based networks On-Premise Servers to private/public cloud

2.2.5. Managed Services Managed Enterprise Network Services Network operations Center

2.3. Technologies

2.3.1. Network Solution Environment General Wired & Wireless Networking Network Security Data Center

2.3.2. Cisco Nexus Catalyst ISR ASR Meraki Viptela Iwan ASA/NGFW WLC Prime SDA ACI/Cisco DC NAC - ISE Managed Networking (Meraki, Secure X)

2.3.3. HPE Aruba Specific Aruba Switch Wired Aruba Switches wireless Aruba ClearPass

2.3.4. Arista Arista Switches Arista Data Center

2.3.5. VMware NSX

2.3.6. Citrix Netscaler ADC Netscaler SD-Wan NetScaler Unified Gateway NetScaler AppFirewall

2.3.7. F5 Big-IP ADC Services

2.3.8. Other Juniper Switches Riverbed Wan Optimizer SD-Wan - Viptela SD-Wan - Silverpeak SD-Wan Velo Cloud BigSwitch Data Center Networking- Arista Data Center Networking - ACI, Nexus, etc Cloud Security (Umbrella etc) IronPort WebEmail Cloud Networking (VPV etc)

2.3.9. Non core networking Juniper Dell Sonic Wall Fortinet Aerohive Cradlepoint Ruckus

3. Edge & IoT

3.1. Solutions

3.1.1. Secure Access Service Edge (SASE)

3.1.2. IIoT Services

3.1.3. IoT Energy Management Solutions

3.2. Services

3.2.1. Install

3.2.2. Maintain

3.2.3. Supply Chain

3.2.4. Financing

3.2.5. Technical Contact Center

4. UCC

4.1. Microsoft Teams

4.1.1. Deployment, Security and Goverence Managed Services End to end network quality monitoring Proactive quality management and administration Ongoing adoption engagements IT service management M365 cross-workload offering (security, Compliance, modern desktop) Professional Services Consulting Skype to Teams Migrations Workshops, Strategy, and Roadmap assessment for Teams Security and Compliance evaluation and configuration. Network and Active Directory Readiness Adoption and Change management Services (ACM). Program and Project Management Support

4.1.2. Voice Calling and Meeting Consulting License right sizing and support Meetings, conference and live events PSTN calling enablement with call plan Phone system with Direct Routing Microsoft Certified Devices and endpoints PBX Integration (Call2Teams distributor license)

4.1.3. Omni - Channel Cloud Contact Center for Teams Solution resale Installation services Tier 1 support Tier 2 support

4.1.4. App Dev Customize & extend the Teams platform to build tailored Teams workspaces/apps to meet specific customer needs.


4.2.1. Phone Service

4.2.2. Video Conferencing

4.2.3. Team Messaging

4.2.4. SMS Services

4.2.5. Fax

4.2.6. Direct Routing

4.3. Cisco

4.3.1. Professional/managed Services Unified Communications on UCS Server Cisco Voice Cisco CMS and Video Conference Collaboration Edge Contact Center Collaboration Business Telephony Hybrid, Cloud On Premise Deployement Room Based and Immersive Systems

4.4. AWS