Hansen Mortuaries
by Matt Major
1. Ardra's List
2. Inner Circle
2.1. Dan
2.1.1. President
2.1.2. Finances
2.1.3. Key Decisions
2.2. Greg
2.2.1. Cemetery Broker
2.2.2. Marketing and Sales
2.2.3. Decision Maker
2.3. Steve L
2.3.1. General Manager
2.3.1.1. Funeral Directors
2.3.1.2. Cemetery Grounds personnel
2.3.2. Operations and daily finances
2.3.3. Decision Maker
2.4. Matt M.
2.4.1. Sales Manager
3. Challenges
3.1. Partners
3.2. Alan
3.3. ce
3.4. Chris
3.5. Outsourcing
3.5.1. Printing
3.5.2. Removals
3.6. Spending
3.6.1. Inventory
3.6.2. autjhority?
3.6.3. New node
3.7. Services
3.7.1. Part Timers
3.7.2. FD Staff
4. Operations
4.1. Scheduling
4.1.1. Coordination
4.1.1.1. Peter Disorganized
4.2. Randy Running
4.3. Keeping To Schedule
4.3.1. Switching Days
4.3.2. Becky
4.4. Owner Permission
4.4.1. Brad
4.4.2. Trish
4.4.3. Raejeanne
4.5. facebook / computer
4.6. Vendors
5. Revenue
5.1. phone skills
5.1.1. price shoppers
5.1.2. first calls
5.2. Lack of tools for directors
5.2.1. Comm. Outreach
5.2.2. Presentation
6. Mountain View
6.1. Ideal Staff
6.1.1. @ FD's
6.1.2. 1 Admin
6.2. PN Sales
7. Personnel
7.1. Admin
7.2. Funeral Directors
7.3. Accounting
7.4. Labor
7.5. Grounds Crew
7.6. Part Timers
8. Preneed
8.1. Jerry
8.2. Michael
9. Secondary Locations
9.1. COP
9.2. Mercer
10. Growth Opportunities
10.1. Allcare
10.2. Planning Center
11. expenses - hansen
11.1. Prep Room
11.1.1. Dana
11.1.2. Rachel
11.2. Admin
11.2.1. Front Desk
11.2.2. Central Phones
11.3. Funeral Directors
11.3.1. Randy
11.3.2. Alan
11.3.3. David