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Pizza Late by Mind Map: Pizza Late
0.0 stars - 0 reviews range from 0 to 5

Pizza Late

Methods

too long too cook

pizza not done at prescribed time, incorrect temp use, don't know right temp, faulty thermostat

wrong address

written down wrong, not verified at order time, couldn't hear customer, too noisy, phone located in middle of kitchen

written on wrong order, order taken didn't complete order, backlog of order calls

too many orders

bunch up orders, delivery cars out, not enough cars

incorrect order

multiple pizza orders mixed up, order sheets mixed up, separate sheets for each pizza instead of combined order

detours

construction delays, bad map, out of date paper map

Materials

not enough ready material

advanced prep

stock available

packaging issues

ran out of boxes, didn't order enough, order was delayed

boxes not assembled

Manpower

understaff

poor labor forecast, mgr doesn't know how, mgr skipped training that day

hired several new people, still learning, trained on wrong priorities

mislabel order

hard read order, penmanship, incorrect abbreviations, training issue, over delegation, wrong person labeling box, lacked proper training, hire for other things

stuck on wrong box, person didn't check work, rush time / over capacity

distracted delivery person

listening to ball game in car

Machines

car trouble

car not maintained, employee responsible for car, not making enough tips!

pizza oven breakdowns

faulty equipment, bought cheap

not cleaning equip, not trained in cleaning, lack proper cleaning equip, want to get home fast

no parts avail, too old

old equip, no prev maint., no budget

capacity of oven/equip

cook time

Other

traffic

accident

ball game