E-SERTU Public User

E-SERTU Flow Diagram

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E-SERTU Public User da Mind Map: E-SERTU Public User

1. Services

1.1. View Services Type

1.1.1. **Service Type** 1. Sertu Cleansing 2. Sertu Training 3. Sertu Competency 4. Sertu Consultancy

1.2. View Services User Category

1.2.1. **User Category** 1. Individual 2. Industry 3. Institution

1.3. View Service Categories

1.3.1. **Service Categories** 1. Home 2. Transport 3. Others 4. Food & Beverages 5. Slaughter House 6. Cosmetics & Personal Care 7. Consumer Goods 8. Pharmaceutical 9. Original Equipment Material (OEM) 10. Logistics 11. Food Service Premises 12. Medical Devices 13. Mosque 14. Musolla 15. Educational Institution 16. Certificate Organization

2. Quotation

2.1. Create Request Quotation

2.1.1. Public Quotation

2.1.1.1. **Steps:** 1. Click button get custom quotation 2. Complete the request form as required. 3. Submit your request quotation and make sure all information are valid.

2.1.2. Private Quotation

2.1.2.1. **Steps:** 1. Go to main page 2. Click button "find operators" 3. Select your desired operator according to your needs. 4. Click request quotation from your selected operators. 5. Complete the request form as required. 6. Submit your request quotation form and make sure all information are valid.

2.2. View Request Quotation

2.2.1. View all request quotation from operators.

2.2.2. View specific detail request quotation

2.3. Update Request Quotation

2.4. Pay & Booking Operator's Quotation

2.4.1. Pay booking bill

2.4.2. Pay fullpayment bill

2.4.3. Pay balance bill - If booking bill has been paid before

3. Authentication

3.1. Login application

3.2. Register application

3.3. Authenticate & authorized user session

3.4. Revalidate user token session

4. Profile

4.1. View account profile

4.2. Update account profile

4.3. Delete or deactivate account profile

4.4. Update account password

5. Sertu

5.1. View sertu process & progress

5.2. Update sertu request information

5.3. Verify sertu process has complete or not

6. Payment

6.1. View payment transaction

6.2. Create payment transaction

6.3. View payment receipt